Senior Team Leader

Families, Seniors, Disability Services and Child Safety; Beaudesert; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Zusammenfassung

Families, Seniors, Disability Services and Child Safety Beaudesert is seeking a Senior Team Leader to guide a multidisciplinary team delivering high quality child protection services, including assessment, intervention, and case management for children, young people and families.

You will provide strategic leadership, develop service responses, manage staff, and drive continuous improvement across the CSSC, ensuring compliance with legislation and policy while fostering collaboration with

Qualifikationen

• Possession of a degree or equivalent in accordance with the CSO Qualification Requirements.
• Blue Card administered by Queensland Public Safety Business Agency is mandatory.
• Possession of a C class driver's licence.

Aufgaben

• Provide leadership and management of staff to deliver quality child protection service delivery in line with legislation, departmental policies and guidelines.
• Allocate, prioritise and perform work tasks per policy, framework and delegations.
• Develop appropriate service responses to meet identified client needs including children, young people and families.
• Identify training needs and collaborate with training specialists to define and implement programs.
• Develop enduring service delivery partnerships to enhance cross-sector collaboration.
• Foster a culture of frontline service delivery, teamwork, and professional ethics to meet the department's priorities.
• Participate as a member of CSSC Management Team and contribute to quality assurance reviews.
• Provide authoritative advice on complex casework, policy, and practice to staff.
• Enhance the regional community by promoting excellence in service delivery and public administration.

Kenntnisse

Leadership

Risk assessment

People management

Collaboration

Ausbildung

Degree or equivalent

Jobbeschreibung

Families, Seniors, Disability Services and Child Safety – Beaudesert QLD

Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high quality child protection services that includes assessment, intervention, casework and case management in accordance with legislation and practice guidelines to children, young people, families and communities serviced by the Child Safety Service Centre (CSSC). This is achieved by a collaborative integrated multi-disciplinary team (that may include representation from other agencies). Senior Team Leaders will lead and manage a team of Child Safety Officers.

The Senior Team Leader needs to demonstrate a high level of leadership skills as well as a robust risk assessment framework with a focus on quality practice at the very front-end of the child protection continuum.

Your responsibilities

The Senior Team Leader key responsibilities are:

• Provide leadership and management of staff to: deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.
• Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
• In conjunction with the Service Centre Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
• Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery'
• Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.
• Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
• Actively participate as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre.
• Provide authoritative and specialist advice and decisions on complex casework matters, child protection policy, legislation and practice to relevant service centre staff to assist in the coordination of quality and appropriate client services.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Your mandatory requirements

• Possession of a degree or equivalent in accordance with the ‘CSO Qualification Requirements'
• It is mandatory for Senior Child Safety Officers to hold a Blue Card administered by the Queensland Public Safety Business Agency.
• Possession of a “C” class driver's licence

Hyperlink to the CSO qualification page HERE