Senior Team Leader

Department of Families, Seniors, Disability Services and Child Safety QLD; Mount Isa City; On-site; AUD 110,000 - 140,000; Full time

Job summary

Department of Families, Seniors, Disability Services and Child Safety QLD in Mount Isa, QLD, is seeking a Senior Team Leader to manage staff and oversee delivery of child protection services in accordance with legislation and department guidelines.

The role focuses on leadership, service delivery, staff development and collaboration with local partners to meet client needs and priorities in the region.

Qualifications

• Degree in social work, human services, the behavioural sciences or legal studies.
• Blue Card is mandatory for Senior Team Leader.
• Possession of a C class driver's licence.

Responsibilities

• Lead and manage staff to deliver quality child protection services.
• Allocate, prioritise and perform work tasks in accordance with policy and delegations.
• Develop service responses with the Service Centre Manager to meet identified client needs.
• Identify training needs and coordinate training with regional specialists.
• Develop enduring service delivery partnerships to enhance cross-sector collaboration.
• Foster a culture of frontline service delivery, teamwork and professional ethics.
• Actively participate in the Service Centre Management Team and quality assurance reviews.
• Provide authoritative advice on complex casework matters, policy and practice.

Skills

Leadership

Staff management

Policy compliance

Education

Social Work Degree

Human Services Degree

Behavioural Sciences Degree

Legal Studies Degree

Job description

Department of Families, Seniors, Disability Services and Child Safety QLD - Mount Isa QLD

• Provide leadership and management of staff to: deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.
• Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
• In conjunction with the Service Centre Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
• Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery
• Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.
• Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
• Actively participate as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre.
• Provide authoritative and specialist advice and decisions on complex casework matters, child protection policy, legislation and practice to relevant service centre staff to assist in the coordination of quality and appropriate client services.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Your mandatory requirements

• Possession of a degree in social work, human services, the behavioural sciences or legal studies from a recognised tertiary institution.
• It is mandatory for Senior Team Leader to hold a Blue Card administered by the Queensland Public Safety Business Agency.
• Possession of a "C" class driver's licence