Senior Team Leader

Live North West QLD; Mount Isa City; In loco; AUD 134.000 - 143.000; Tempo pieno

Descrizione del lavoro

Live North West QLD is seeking a Senior Team Leader to guide a team delivering high-quality child protection services within the CSSC, aligned to legislation and practice guidelines. You will oversee assessment, intervention, casework and case management for children, young people, families and communities in North West Queensland.

The role requires a degree in relevant fields, a Blue Card, and a valid C driver’s licence. It is a permanent, full-time position with a competitive salary package.

Competenze

• Degree in social work, human services, behavioural sciences or legal studies.
• Blue Card required.
• C class driver's licence.

Mansioni

• Provide leadership and management of staff to deliver quality child protection services.
• Allocate and prioritise work tasks per policy and delegations.
• Develop service responses to meet client needs with the Service Centre Manager.
• Identify training needs and engage development specialists.
• Develop cross-sector partnerships to enhance service delivery.
• Participate in quality assurance reviews and advise on complex casework.

Conoscenze

Leadership

Staff management

Stakeholder collaboration

Policy guidance

Formazione

Degree in social work/human services/behavioural sciences/legal studies

Descrizione del lavoro

Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high quality child protection services that includes assessment, intervention, casework and case management in accordance with legislation and practice guidelines to children, young people, families and communities serviced by the Child Safety Service Centre (CSSC).

Job details

• Position status: Permanent
• Position type: Full-time
• Occupational group: Community Care
• Classification: PO5
• Workplace Location: North West Qld
• Job ad reference: QLD/703703/26
• Closing date: 23-Oct-2026
• Yearly salary: $133603 - $143125
• Fortnightly salary: $5121.00 - $5486.00
• Contact person: Shenane Law
• Contact details: Phone: [phone]; Access the National Relay Service

• Provide leadership and management of staff to: deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.
• Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
• In conjunction with the Service Centre Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
• Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery'
• Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.
• Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
• Actively participate as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre.
• Provide authoritative and specialist advice and decisions on complex casework matters, child protection policy, legislation and practice to relevant service centre staff to assist in the coordination of quality and appropriate client services.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Your mandatory requirements

• Possession of a degree in social work, human services, the behavioural sciences or legal studies from a recognised tertiary institution.
• It is mandatory for Senior Team Leader to hold a Blue Card administered by the Queensland Public Safety Business Agency.
• Possession of a “C” class driver's licence

Job Ad Reference: QLD/703703/26

Closing Date: Friday, 23rd October 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.