Senior Store Leader — Guest Experience & Ops

Bunnings Group Limited (AU); Yeppoon; Vor Ort; AUD 38.000 - 54.000; Vollzeit

Benefits dieser Stelle

Team discount

OnePass membership

Exclusive member benefits

12 weeks parental leave

Festive gifts

Cafe discounts and food offers

Travel opportunities

Zusammenfassung

Bunnings Group Limited (AU) in Australia is seeking a Senior Supervisor to lead day‑to‑day store operations, ensure safety, stock readiness and a welcoming customer experience. You’ll partner with the leadership team to bring the store to life and elevate team performance across morning, day and evening shifts.

This full‑time role offers hands‑on leadership, opportunities to coach staff, implement efficient processes and contribute to a positive, inclusive workplace.

Qualifikationen

• Experience in a retail or customer-facing leadership role.
• Confidence supporting store operations, including safety, stock management and customer service.
• Strong communication and teamwork skills.
• Ability to make decisions and solve problems in a practical way.
• A focus on safety and creating a positive environment for team members and customers.
• Availability to work across a rotating roster, including opening and closing shifts.
• Ready to join a team where you can grow, contribute and make a real difference.

Aufgaben

• Lead from the front, creating a welcoming, safe and well‑presented store environment that sets the tone for a great customer experience.
• Support day‑to‑day store operations, including opening and closing, and stepping into site leadership when required.
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service.
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment.
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing.
• Resolve customer queries in a practical, helpful way that builds trust and loyalty.
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes.
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job.

Kenntnisse

Retail leadership

Customer service

Team coaching

Store operations

Safety focus

Jobbeschreibung

Bunnings Group Limited (AU) in Australia is seeking a Senior Supervisor to lead day‑to‑day store operations, ensure safety, stock readiness and a welcoming customer experience. You’ll partner with the leadership team to bring the store to life and elevate team performance across morning, day and evening shifts.

This full‑time role offers hands‑on leadership, opportunities to coach staff, implement efficient processes and contribute to a positive, inclusive workplace.