Senior Retail Supervisor - Lead Store Operations

Bunnings Limited; Melbourne; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

Bunnings Limited in Melbourne, Australia is seeking a Senior Supervisor to lead store operations and customer service. This full-time role requires flexibility across morning, day and evening shifts seven days a week to deliver the best experience for customers.

You will work closely with the leadership team to ensure a safe, well-stocked store and a high standard of guest service, coaching staff and implementing new tools or processes while building a positive, collaborative team culture.

Qualifikationen

• Experience in a retail or customer-facing leadership or supervisory role.

Aufgaben

• Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experience
• Support day-to-day store operations, including opening and closing, and stepping into site leadership when required
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing
• Resolve customer queries in a practical, helpful way that builds trust and loyalty
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job

Jobbeschreibung

Bunnings Limited in Melbourne, Australia is seeking a Senior Supervisor to lead store operations and customer service. This full-time role requires flexibility across morning, day and evening shifts seven days a week to deliver the best experience for customers.

You will work closely with the leadership team to ensure a safe, well-stocked store and a high standard of guest service, coaching staff and implementing new tools or processes while building a positive, collaborative team culture.