Senior Storage Consultant - Customer Experience & Ops

Fynd; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Permanent role

Onsite car park

Parental leave

Employee discounts

Wellbeing support

Job summary

National Storage is seeking a Full Time Storage Consultant to join our Brisbane team. You will work across Kedron and Alderley, delivering exceptional customer service and guiding customers to the best storage solutions.

The role includes administration, inventory tasks, and coordinating contracts while maintaining a high standard of centre presentation. Ideal candidates are customer-focused, with strong communication skills, a proactive attitude, and the ability to work both autonomously and in

Qualifications

• Customer-centric with strong communication skills.
• Able to multitask across systems and processes.
• Team player with initiative and reliability.

Responsibilities

• Assist customers in selecting storage options.
• Conduct centre tours and showcase facilities.
• Maintain centre presentation and safety standards.
• Handle contracts, inventory, and claims.
• Meet KPIs and uphold brand standards.
• Work rotating roster (every second Saturday).

Skills

Customer service

Sales orientation

Communication

Interpersonal skills

Tools

CRM software

Job description

National Storage is seeking a Full Time Storage Consultant to join our Brisbane team. You will work across Kedron and Alderley, delivering exceptional customer service and guiding customers to the best storage solutions.

The role includes administration, inventory tasks, and coordinating contracts while maintaining a high standard of centre presentation. Ideal candidates are customer-focused, with strong communication skills, a proactive attitude, and the ability to work both autonomously and in