Senior ServiceNow Transformation Consultant | NV1 Clearance

Elysium Digital

Sydney

On-site

AUD 180,000 - 240,000

Full time

10 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Elysium Digital is seeking an experienced Senior ServiceNow Technical Consultant to support a large-scale transformation program within a complex enterprise environment. You will work across platform configuration, workflow automation, service management processes, and integrations, partnering with stakeholders and project teams to deliver scalable ServiceNow solutions.

The role demands hands-on development and strong knowledge of ITSM, ITOM, CMDB, Discovery and HRSD, with a focus on best

Qualifications

Hands-on ServiceNow development and admin experience.
Strong ITSM experience and process knowledge.
Experience with REST/SOAP integrations and IntegrationHub.
Familiar with CMDB, Discovery and ITOM concepts.
Ability to translate requirements to technical solutions.

Responsibilities

Configure, develop and maintain ServiceNow platform functionality.
Build and enhance workflows, approvals, forms, service catalogue items and user-facing applications.
Configure and support ITSM capabilities including Incident, Request, Change, Problem and Knowledge.
Design and support integrations using REST, SOAP and IntegrationHub.
Support CMDB, Discovery, Service Mapping and data management.
Collaborate with stakeholders to translate requirements into technical solutions.
Troubleshoot and resolve platform, integration and configuration issues.
Support testing, release management and deployment across environments.
Promote best practice with configuration over customization.
Contribute to technical documentation and knowledge transfer.