ServiceNow HRSD Senior Consultants

IT Alliance Australia; Australia; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

A leading technology consultancy in Australia is seeking a ServiceNow HRSD Senior Consultant for their Canberra location. The role requires extensive expertise in ServiceNow development, a baseline security clearance, and experience working in agile teams. You will be responsible for ongoing management, implementing improvements, and transferring technical knowledge. This position offers hybrid working arrangements.

Qualifications

• Must have Baseline security clearance.
• Experience in ongoing management of ServiceNow HRSD.
• Knowledge of new functionality available in ServiceNow upgrades.

Responsibilities

• Deliver change and enhancements in line with industry best practices.
• Transfer technical skills to support teams for ongoing enhancement.
• Support incident management and security patching.

Skills

Extensive technical expertise in ServiceNow development

Working knowledge of Performance Analytics

Experience in Business Test Automation creation

Knowledge of Cyber Security requirements

Job description

Overview

One of our leading clients is seeking to engage for ServiceNow HRSD Senior Consultants for Canberra location - Hybrid working arrangements.

• Please note Candidate must have Baseline security clearance
• 12 months + 3x7 months
• 7 months + 3x7 months

Responsibilities

Experience working within an agile team environment. Experience using DevOps/TFS based collaborative software development tools. Fostered supportive and collaborative working relationships across support teams in EST and Business and contributed to the delivery of workshops to ensure EST and Business are delivering change and enhancements in line with the industry and product best practice. Experience with the development of functional and technical documentation.

Mandatory Requirements

• Extensive technical expertise in ServiceNow development (including Human Resources Service Delivery, Analytics and Reporting and Security Operations) and implementation of best practice.
• Working knowledge of Performance Analytics.
• Experience in ongoing management and maintenance of the ServiceNow HRSD including implementation of business improvements / changes (currently on backlog), incident management, and security patching etc.
• Knowledge of ServiceNow annual upgrades including analysis of potential opportunities to implement new functionality available in those upgrades.
• Willingness and ability to transfer technical skills (knowledge transfer) to up-skill the EST Support Team in ServiceNow HRSD to enable them to support and enhance the application into the future, following best practice.
• Experience in Business Test Automation creation.
• Knowledge of additional functionality available under the HRSD Professional licensing, including Now Assist for HRSD, Manager Hub, Performance Analytics, Virtual Agent, and Predictive Intelligence.

Maintenance & Support

• Experience in ongoing management and maintenance of the People Connect system including implementation of business improvements / changes (currently on backlog), incident management, and security patching etc.
• Knowledge in implementing Cyber Security requirements.
• Experience of ServiceNow annual upgrades including analysis of potential opportunities to implement new functionality available in those upgrades.
• Experience working within an agile team environment.
• Experience using DevOps/TFS based collaborative software development tools.
• Experience with the development of functional and technical documentation.
• Ability to transfer technical skills (knowledge transfer) to up-skil l the EST Support Teams in ServiceNow HRSD to enable them to support and enhance the application into the future following best practice.

If you would like to apply for the above role, please send your updated CV with Cover Letter to [e-mail].

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Staffing and Recruiting

Referrals increase your chances of interviewing at IT Alliance Australia by 2x

Get notified about new Software Engineering Consultant jobs in Australian Capital Territory, Australia.