ServiceNow Developer

Paxus; City of Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

A recruitment agency is seeking a ServiceNow Developer to work within a large enterprise environment in Melbourne. The ideal candidate will have strong hands-on experience with ServiceNow and modules such as ITSM and ITOM. You'll collaborate with stakeholders, support integrations, and conduct testing while adhering to ITIL processes. This full-time role is hybrid and offers the opportunity to work in government administration. Apply or contact for more details.

Qualifications

• Strong hands-on ServiceNow development experience.
• Experience with ITSM, ITOM, CSM, HRSD, or SecOps modules.
• Knowledge of HTML, CSS, and XML.

Responsibilities

• Design and customise ServiceNow applications and workflows.
• Implement integrations via REST, SOAP, and other methods.
• Support platform upgrades and overall stability.
• Troubleshoot technical issues and provide root cause analysis.
• Collaborate with stakeholders to capture requirements.
• Conduct unit, system, and UAT testing.
• Prepare detailed technical documentation.
• Ensure alignment with ITIL processes.

Skills

ServiceNow development experience

ITSM, ITOM, CSM, HRSD or SecOps modules

Knowledge of HTML

Knowledge of CSS

Knowledge of XML

Strong communication skills

Problem-solving skills

Tools

ServiceNow certifications (CSA, CAD, CIS)

SQL

Job description

Direct message the job poster from Paxus

Consultant at Paxus | Digital + tech talent

Job Title: ServiceNow Developer

Work Type: Full-time, Hybrid

Location: Melbourne (Primary)

Additional Locations: Brisbane, Canberra, Sydney

Security Requirement: Australian Citizen with Active Baseline Clearance

About the Role: Our client is seeking an experienced ServiceNow Developer to design, develop, configure, and maintain ServiceNow solutions within a large enterprise environment. You will build custom applications, support integrations, manage platform stability, and ensure quality through thorough testing and documentation.

Key Responsibilities

• Design and customise ServiceNow applications, workflows, UI policies, scripts, and business rules.
• Implement integrations via REST, SOAP, and other methods.
• Support platform upgrades, patches, and overall stability.
• Troubleshoot technical issues and provide root cause analysis.
• Collaborate with stakeholders to capture requirements.
• Conduct unit, system, and UAT testing.
• Prepare detailed technical documentation.
• Ensure alignment with ITIL processes and internal standards.

Required Skills & Experience

• Strong hands‑on ServiceNow development experience.
• Experience with modules such as ITSM, ITOM, CSM, HRSD, or SecOps.
• Knowledge of HTML, CSS, and XML.
• Strong communication and problem‑solving skills.

Preferred

• ServiceNow certifications (CSA, CAD, CIS).
• SQL or database knowledge.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on [phone] or email [e-mail] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Consulting

Industries

Government Administration