Senior ServiceNow Platform Architect — Enterprise Automation

HCLTech - Australia and New Zealand; Sydney; A distancia; AUD 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Virtual-first work environment

Comprehensive benefits

Global opportunities

Descripción de la vacante

HCLTech is seeking a Senior ServiceNow Platform Architect to lead scalable enterprise solutions. You will define platform standards, drive App Engine development, and guide digital workflow transformations across the organization.

Key responsibilities include establishing governance, roadmaps, and reusable patterns, while mentoring teams and supporting presales. A strong ServiceNow background and CSA/CTA certifications are preferred.

Formación

• Extensive experience designing and governing enterprise ServiceNow platforms.
• Proven ability to drive architecture reviews, governance and standards.
• Hands-on development and architecture leadership across App Engine, Portal and Workspace.

Responsabilidades

• Define enterprise-wide ServiceNow platform architecture and governance standards.
• Create platform roadmaps aligned with business objectives.
• Establish reusable architecture patterns and development standards.
• Lead architecture reviews and design governance initiatives.
• Mentor teams and support presales and solutioning activities.
• Design and implement enterprise apps using ServiceNow App Engine and integrations.

Conocimientos

ServiceNow Platform Architecture

Flow Designer

IntegrationHub

Service Portal

Employee Center

Agent Workspace

Scoped Applications

UI Builder

Upgrade-Safe Development

REST/SOAP APIs

MID Servers

Platform Governance

Solution Design

Service Provider Portal (SPP)

Employee Center Pro

Advanced UI Builder

Generative AI / Now Assist

Automation Center

Platform Analytics

Service Operations Workspace

Customer Service Workspace

Educación

ServiceNow CSA

Certified Implementation Specialist (Any ServiceNow Workflow)

ServiceNow CTA

App Engine Certifications

Employee Center Certifications

UI Builder Certifications

Descripción del empleo

HCLTech is seeking a Senior ServiceNow Platform Architect to lead scalable enterprise solutions. You will define platform standards, drive App Engine development, and guide digital workflow transformations across the organization.

Key responsibilities include establishing governance, roadmaps, and reusable patterns, while mentoring teams and supporting presales. A strong ServiceNow background and CSA/CTA certifications are preferred.