Senior ServiceNow Platform Architect – Enterprise Governance

FinXL Professional Services Pty

Adelaide

On-site

AUD 150,000 - 210,000

Full time

8 days ago

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Job summary

FinXL IT Professional Services is seeking an experienced Enterprise ServiceNow Solutions Architect based in Adelaide to lead governance, platform architecture, and a strategic roadmap for stabilising and maturing the ServiceNow footprint. You will address integration sprawl, CMDB health, portal form rationalisation, and decommission legacy customisations across Change and Demand Management.

Based onsite in Adelaide, you will partner with IT teams and platform engineers, balancing strict

Qualifications

Lead/enterprise ServiceNow architecture in complex environments.
Remediate CMDB health and align with CSDM.
Design and govern integrations using REST, SOAP, and OpenAPI.
Architect HRSD modules and HR service delivery workflows.
Refactor customisations to standard ServiceNow capabilities.
Maintain upgrade readiness and minimize debt.

Responsibilities

Lead architectural strategy and design standards across the ServiceNow ecosystem.
Enforce OOTB capabilities and review requests to reduce customization debt.
Mentor technical resources and collaborate across multi-disciplinary teams.
Design and govern a unified integration architecture across core systems.
Oversee CMDB remediation, reconciliation, and data quality initiatives.
Govern and standardise Service Portal forms and HRSD workflows.