Senior ServiceNow Developer - ITOM/ITSM & Mapping (Remote AU)

FR Consultancy; Australia; Remote; AUD 100,000 - 130,000; Full time

Job summary

A top consulting firm seeks a Senior ServiceNow Developer with 8–10 years of ServiceNow experience for remote work in Australia. The ideal candidate will design and implement Service Mapping solutions, troubleshoot mapping issues, and ensure support for management workflows. Strong hands-on skills in ServiceNow ITOM, Discovery, Event Management, and Service Mapping are essential. This role requires excellent communication and collaboration skills with client stakeholders.

Qualifications

• 8–10 years of ServiceNow experience, with over 10 years total in IT.
• Hands-on experience in ServiceNow ITOM or ITSM.
• Strong communication and collaboration skills.

Responsibilities

• Design and implement Service Mapping solutions for critical services.
• Troubleshoot mapping issues and optimize discovery processes.
• Ensure support for Event, Incident, Change, and Problem Management workflows.

Skills

ServiceNow ITOM

Discovery

Event Management

Service Mapping

CMDB

CSDM

Patterns & Probes

Incident Management

Change Management

ServiceNow Integration

Job description

A top consulting firm seeks a Senior ServiceNow Developer with 8–10 years of ServiceNow experience for remote work in Australia. The ideal candidate will design and implement Service Mapping solutions, troubleshoot mapping issues, and ensure support for management workflows. Strong hands-on skills in ServiceNow ITOM, Discovery, Event Management, and Service Mapping are essential. This role requires excellent communication and collaboration skills with client stakeholders.