Senior ServiceNow Consultant: ITSM, ITOM & Integrations

Elysium Digital; Melbourne; Vor Ort; AUD 150.000 - 200.000; Vollzeit

Zusammenfassung

Elysium Digital is seeking a Senior ServiceNow Technical Consultant to lead a large-scale transformation. You will work across platform configuration, workflow automation, service management, and integrations to deliver scalable ServiceNow solutions.

You will own technical outcomes from design through deployment, collaborating with architects, project teams and operations to ensure robust delivery. Security clearance and government-related experience are highly valued.

Qualifikationen

• Hands-on ServiceNow development and administration experience.
• Experience with ITSM processes, integrations and platform delivery.
• Knowledge of CMDB, Discovery and ITOM capabilities.

Aufgaben

• Configure, develop and maintain ServiceNow platform functionality.
• Build and enhance workflows, approvals, forms, service catalog items and user-facing applications.
• Configure and support ITSM capabilities including Incident, Request, Change, Problem and Knowledge.
• Design and support integrations with REST, SOAP and IntegrationHub.
• Support CMDB, Discovery, Service Mapping and broader data management.
• Collaborate with analysts and stakeholders to translate requirements into solutions.
• Troubleshoot platform, integration and configuration issues.
• Support testing, release management and deployment across environments.

Kenntnisse

ServiceNow development

Administration

REST APIs

Integration Hub

ITSM

CMDB

Discovery

Workflow Automation

Stakeholder engagement

Ausbildung

ServiceNow CSA

ITIL Foundation

CAD

Tools

ServiceNow ITOM

Flow Designer

REST

Jobbeschreibung

Elysium Digital is seeking a Senior ServiceNow Technical Consultant to lead a large-scale transformation. You will work across platform configuration, workflow automation, service management, and integrations to deliver scalable ServiceNow solutions.

You will own technical outcomes from design through deployment, collaborating with architects, project teams and operations to ensure robust delivery. Security clearance and government-related experience are highly valued.