Senior ServiceNow Architect - Enterprise IT & Cloud

Accenture PLC; Redmond; On-site; AUD 213,000 - 369,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) plan

Bonuses

Paid holidays

Paid time off

Job summary

Accenture is seeking a Senior ServiceNow Architect to lead and mentor delivery teams, shape platform strategy, and drive governance for enterprise implementations. You will partner with executives, influence stakeholders, and deliver thought leadership in ServiceNow programs across large clients.

We value strong communication, deep platform expertise, and a track record of delivering impactful IT transformation in consulting or enterprise settings.

Qualifications

• 10+ years' experience with ServiceNow in architectural/lead roles.
• 8+ years IT transformation and platform strategy in consulting.
• 6+ years leading ServiceNow Developers/Architects and mentoring.
• 6+ years establishing architecture standards including code reviews.
• 6+ years hands-on ServiceNow scripting and platform APIs.
• 6+ years delivering Agile delivery models (Scrum/Kanban/SAFe).
• 3 ServiceNow certifications: CSA, CAD, CIS ITSM (preferred).
• Bachelor's degree or equivalent (12+ years total work experience).

Responsibilities

• Lead teams of ServiceNow developers in technical management and mentorship.
• Drive improvements to implementation methodology and service offerings.
• Influence sponsors and stakeholders with options, pros/cons and risks.
• Provide architectural guidance and governance for complex programs.
• Access to training and certification opportunities within the ServiceNow group.

Skills

Executive-level communication

Leadership at scale

Analytical thinking

Customer-centric mindset

Technical advisory

Architectural guidance

Technical escalation point

Education

Bachelor's degree or equivalent

ServiceNow CSA

ServiceNow CAD

CIS - ITSM or equivalent

Tools

ServiceNow

AWS

Azure

Job description

Accenture is seeking a Senior ServiceNow Architect to lead and mentor delivery teams, shape platform strategy, and drive governance for enterprise implementations. You will partner with executives, influence stakeholders, and deliver thought leadership in ServiceNow programs across large clients.

We value strong communication, deep platform expertise, and a track record of delivering impactful IT transformation in consulting or enterprise settings.