Senior ServiceNow Architect & Tech Lead

Indigitise Pty Ltd

Canberra

On-site

AUD 180,000 - 240,000

Full time

2 days ago

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Job summary

Indigitise Pty Ltd in Canberra is seeking a senior ServiceNow Architect to design, develop and implement enterprise ServiceNow solutions based on business requirements. You will lead delivery, optimise workflows with Flow Designer and Integration Hub, and drive API integrations across ITSM, ITOM and HRSD.

You will manage CMDB structures, ensure data integrity, mentor engineers and collaborate with stakeholders.

Qualifications

Bachelor’s or Master’s degree in computer science, information technology, or related field.
8+ years specialising in ServiceNow development and configuration.
Strong experience across ITSM, ITOM and HRSD modules.
Experience with CMDB and enterprise data models.
Experience across full SDLC lifecycle.
Strong documentation, solution design, and stakeholder communication skills.
Strong analytical, problem-solving, and critical thinking skills
Solid understanding of Agile methodologies
ServiceNow Certified Technical Architect (essential)
ServiceNow Implementation Certifications (required)

Responsibilities

Design, develop and implement ServiceNow solutions based on business requirements.
Build and optimise workflows using Flow Designer and Integration Hub.
Develop and support REST and SOAP API integrations across enterprise systems.
Manage and enhance CMDB structures and data integrity.
Acts as a technical mentor to engineers and provide hands-on guidance.