Senior ServiceNow Architect - Enterprise Transformation Leader

Accenture PLC

Redmond

On-site

AUD 189,000 - 430,000

Full time

14 days+

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Job summary

Accenture is seeking a high-impact ServiceNow Technical Architect to lead end-to-end solution design for Fortune 500 clients. You will mentor teams, influence governance and deliver platform governance across large programs, offering options with risks and benefits.

The role requires executive-level communication and a track record of driving enterprise IT transformation. You will participate in continuous learning, leverage ServiceNow capabilities, and collaborate with account teams to maximize

Qualifications

Minimum 10 years' experience with ServiceNow in technical architecture/lead engineer roles.
Minimum 8 years' experience in enterprise IT transformation within consulting or professional services.
Minimum 6 years' experience mentoring ServiceNow Developers/Architects and setting technical direction.
Minimum 6 years' experience with architectural/engineering standards, code reviews and platform governance.
Minimum 6 years' experience with advanced scripting on ServiceNow (JavaScript) and platform APIs.
Minimum 6 years' experience delivering Agile (Scrum/Kanban/SAFe or hybrid).
Three ServiceNow certifications: System Administrator/CSA, CAD, CIS-ITSM or equivalent preferred.
Bachelor’s degree or 12 years total work experience; or Associate’s degree with 6+ years additional relevant work experience.

Responsibilities

Lead and mentor ServiceNow Developers/Architects and provide technical direction.
Manage and influence governance, program/project management, and design decisions for large initiatives.
Drive continuous improvements to implementation methodology and service offerings.
Engage with executive sponsors and stakeholders with clear options, risks, and business impact.
Collaborate with ServiceNow account teams to identify value-adding opportunities.
Support sales pursuits and technical wins through thought leadership.
Travel may be required up to 0–100% depending on client needs.