Senior Remote Travel Support Specialist

Filigran; Dubbo; Teletrabalho; AUD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote

Travel perks

Professional development

Community culture

Resumo da oferta

Alma Aventurera is seeking a Remote Travel Consultant to support clients from their first travel idea through to safe return, delivering seamless, stress-free experiences. You will handle bookings, communicate clearly across channels, and resolve challenges with care and professionalism.

We value personalized support, attention to detail, and a genuine love for travel. This fully remote position offers flexible scheduling, industry discounts, and ongoing professional development to help you grow

Qualificações

• Strong written and verbal communication skills.
• Experience in customer service in travel, tourism, or hospitality.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Descrição da oferta de emprego

Alma Aventurera is seeking a Remote Travel Consultant to support clients from their first travel idea through to safe return, delivering seamless, stress-free experiences. You will handle bookings, communicate clearly across channels, and resolve challenges with care and professionalism.

We value personalized support, attention to detail, and a genuine love for travel. This fully remote position offers flexible scheduling, industry discounts, and ongoing professional development to help you grow