Remote Travel Specialist — Bookings & Support

Cloud Factory; Australia; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return home, ensuring a seamless and memorable experience. You’ll handle bookings, provide expert destination knowledge, and resolve issues with care.

The role supports travelers nationwide with flexible, fully remote work and access to industry discounts. Ideal candidates excel in communication and have a passion for travel.

Qualifications

• Excellent written and spoken communication.
• Experience in customer service, preferably in travel, tourism or hospitality.
• High attention to detail and strong organizational skills.
• Tech-savvy with ability to learn new systems quickly.
• Passion for travel and helping others plan unforgettable journeys.

Responsibilities

• Handle bookings and travel arrangements across channels.
• Provide destination insights and explain agency procedures.
• Manage updates, modifications, cancellations, and special requests.
• Follow up to confirm details and gather feedback.
• Resolve issues with empathy and efficiency.

Skills

Strong communication

Customer service

Travel knowledge

Tech-savvy

Detail-oriented

Tools

Booking tools

Job description

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return home, ensuring a seamless and memorable experience. You’ll handle bookings, provide expert destination knowledge, and resolve issues with care.

The role supports travelers nationwide with flexible, fully remote work and access to industry discounts. Ideal candidates excel in communication and have a passion for travel.