Senior Relationship Manager - Hybrid, Strategic Growth

News Corp; Sydney; Ibrido; AUD 120.000 - 190.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work

Birthday leave

Purchase leave

Parental leave

Volunteering leave

Hackdays

Descrizione del lavoro

REA Group in Sydney is seeking a Senior Relationship Manager to build strategic, long-term partnerships with a portfolio of tier 1–3 customers. You will understand each customer’s business, identify opportunities and connect them with REA specialists to support their goals.

This is a customer-facing role with regular in-person engagement. You will own and grow relationships, lead quarterly business reviews, and coordinate the right specialists to deliver value.

Competenze

• A genuine interest in understanding customers’ businesses and building trusted, long-term relationships.
• A commercially minded approach, with the ability to recognise customer needs and turn them into practical growth opportunities.
• Confidence leading customer conversations, including business reviews and discussions about product value.
• Strong planning and follow-through, and the ability to coordinate the right people around a customer need.
• A collaborative style and a focus on delivering a positive customer experience.

Mansioni

• Own and grow relationships across a defined customer portfolio and territory.
• Understand customer needs, identify opportunities to create value, and bring in the right specialists to help.
• Support customer retention and revenue growth through relevant product upgrades and solutions.
• Lead quarterly business conversations that help customers get more value from REA products and features, partnering with Customer Success where appropriate.
• Build and deliver a strategic portfolio and territory plan, with clear customer engagement priorities.
• Customer Support and Sales Support to deliver a connected customer experience.

Conoscenze

Relationship building

Strategic thinking

Customer engagement

Sales collaboration

Descrizione del lavoro

REA Group in Sydney is seeking a Senior Relationship Manager to build strategic, long-term partnerships with a portfolio of tier 1–3 customers. You will understand each customer’s business, identify opportunities and connect them with REA specialists to support their goals.

This is a customer-facing role with regular in-person engagement. You will own and grow relationships, lead quarterly business reviews, and coordinate the right specialists to deliver value.