Strategic Client Relationships Lead — Hybrid

Lander & Rogers; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work

Wellness leave allowance

Home office allowance

DELL discounts

Job summary

Lander & Rogers in Sydney or Brisbane is seeking an experienced Client Relationship Manager to support the firm's growth by strengthening key client relationships and pursuing high-value opportunities.

Working with the Client Relationship Lead and Partners, you will develop client plans, identify growth areas, and translate insights into practical, commercially focused recommendations across practices and offices.

Qualifications

• 5+ years in client relationship management or related growth role in professional services.
• Strong commercial awareness and ability to build trusted relationships with Partners and senior stakeholders.
• Ability to turn client and market information into clear, practical recommendations.
• Experience contributing to client plans, business development strategies or strategic pursuits.
• Strong project management skills and ability to coordinate activity across teams and stakeholders.
• Collaborative, solutions-focused approach and commitment to client experience.
• Strong written, presentation and communication skills.
• Sound judgement and the confidence to challenge constructively.

Responsibilities

• Develop and implement relationship and growth plans for selected key clients.
• Work with Partners and growth leaders to identify client needs and opportunities for cross-firm collaboration.
• Support the ongoing development and delivery of the firm's key client program.
• Translate client, market and performance insights into clear, practical recommendations.
• Advise Partners on client planning, relationship risks and growth opportunities.
• Collaborate with Bids, Communications and Events teams on proposals and initiatives.
• Coordinate client-facing campaigns, profiling opportunities and market engagement activities.
• Monitor progress of client plans and provide reporting and insights to stakeholders.
• Promote best-practice client relationship management across practices and offices.
• Identify opportunities to improve how the firm captures insights and measures outcomes.
• Share knowledge across the Clients team.

Skills

Client relationships

Business development

Project management

Communication skills

Strategic planning

Stakeholder management

Market insights

Education

Tertiary qualification in business

Job description

Lander & Rogers in Sydney or Brisbane is seeking an experienced Client Relationship Manager to support the firm's growth by strengthening key client relationships and pursuing high-value opportunities.

Working with the Client Relationship Lead and Partners, you will develop client plans, identify growth areas, and translate insights into practical, commercially focused recommendations across practices and offices.