Senior Relationship Manager | Hybrid, Flexible Leave & Volunteering

REA Group; Sydney; Híbrido; AUD 110.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

A hybrid and flexible approach to work

Flexible leave options: birthday leave

Flexible parental leave for carers

Volunteering leave and community perks

Hackdays for innovation

Descripción de la vacante

REA Group is seeking a Senior Relationship Manager to build strategic, long-term relationships with a tiered portfolio of customers within the Resi Sales team. You will understand each customer’s business, identify value opportunities, and connect them with REA specialists to support goals through regular in-person engagement.

You’ll lead business conversations, drive retention and revenue growth, and collaborate with Customer Success to deliver a seamless customer experience.

Formación

• Experience building trusted, long-term client relationships.
• Ability to identify value and growth opportunities for customers.
• Strong planning, presentation and stakeholder coordination skills.

Responsabilidades

• Own and grow relationships across a defined customer portfolio and territory.
• Understand customer needs, identify opportunities to create value, and bring in the right specialists to help.
• Support customer retention and revenue growth through relevant product upgrades and solutions.
• Lead quarterly business conversations to maximise value from REA products and features.
• Build and deliver a strategic portfolio and territory plan, with clear customer engagement priorities.
• Customer Support and Sales Support to deliver a connected customer experience.

Conocimientos

Relationship management

Strategic thinking

Communication

Business acumen

Collaboration

Descripción del empleo

REA Group is seeking a Senior Relationship Manager to build strategic, long-term relationships with a tiered portfolio of customers within the Resi Sales team. You will understand each customer’s business, identify value opportunities, and connect them with REA specialists to support goals through regular in-person engagement.

You’ll lead business conversations, drive retention and revenue growth, and collaborate with Customer Success to deliver a seamless customer experience.