Senior Pre-Sales Engineer — AI & Data Platform

Couchbase; Darwin; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Generous time off

Wellness benefits

Retirement program

Career growth

WFH setup

Job summary

Couchbase is seeking an experienced Solution Engineer in Australia (Sydney or Melbourne) to lead technical engagement in pre-sales, map customer challenges to Couchbase solutions, and articulate business value.

The role focuses on customers who interact with our technology via application code, requiring development experience and the ability to craft compelling demonstrations and PoC/Pilot strategies. You will collaborate with sales, product, and engineering to drive outcomes.

Qualifications

• 8+ years in a Pre-Sales/Customer-Facing/Consulting Role.
• 3+ years of experience in software development or related industries.
• Familiarity with NoSQL databases or other distributed high-performance systems.
• Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers.

Responsibilities

• Operate in a consultative process with customers and prospects to define their challenges and opportunities.
• Map these challenges to the Couchbase Ecosystem by presenting differentiating and sustainable business value.
• Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers.
• Present art of the possible and think outside the box approaches and solutions.
• Support technical and business discovery activities including workshops, demonstrations, across multiple opportunities.
• Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts.
• Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Develop and deliver exceptional and engaging company/product presentations and demonstrations.
• Work with all technical levels from managers, to architects and developers and explain the Couchbase Ecosystem and its applicability to business objectives and business value.
• Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape
• Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective
• Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standard

Skills

Pre-Sales

Software development

NoSQL

Presentation skills

Cloud services (AWS/Azure/GCP)

Customer-facing

Databases

Architecting solutions

Tools

Java

Python

Javascript

.NET

SQL

Job description

Couchbase is seeking an experienced Solution Engineer in Australia (Sydney or Melbourne) to lead technical engagement in pre-sales, map customer challenges to Couchbase solutions, and articulate business value.

The role focuses on customers who interact with our technology via application code, requiring development experience and the ability to craft compelling demonstrations and PoC/Pilot strategies. You will collaborate with sales, product, and engineering to drive outcomes.