Senior Practice Manager – General Practice Operations

TRINITY MEDICAL GROUP PTY LTD; Geelong; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Senior leadership

Professional environment

Career growth

Flexible hours

Ongoing development

Job summary

TRINITY MEDICAL GROUP PTY LTD – Geelong, VIC – is seeking an experienced Practice Manager to lead daily operations across our medical practices. The role supports doctors, nurses and administrative staff to deliver high-quality patient care in a growing Geelong region group.

The successful candidate will oversee staff rostering, governance, billing (Medicare, private), and QA initiatives, while driving efficient workflows and staff development in a multi-site setting.

Qualifications

• Experience in managing a general practice or healthcare organisation.
• Strong understanding of Medicare and accreditation requirements.
• Excellent leadership and communication skills.
• Ability to manage staff professionally and maintain confidentiality.
• Strong organisational skills with the ability to prioritise competing responsibilities.
• Proficiency with practice-management software.

Responsibilities

• Manage the daily operations of the medical practices.
• Lead, support and supervise reception, nursing and administrative staff.
• Coordinate staff recruitment, induction, training, and rostering.
• Maintain compliance with RACGP Standards and accreditation requirements.
• Oversee Medicare billing, WorkCover, TAC and private billing processes.
• Monitor accounts, payroll information, budgets and operational expenses.
• Develop and maintain practice policies, procedures and staff communication systems.
• Manage patient feedback, complaints and service-improvement initiatives.
• Coordinate doctors’ provider numbers, registrations and onboarding.
• Support GP registrars, supervisors and training-program requirements.
• Liaise with pathology providers, allied health professionals, suppliers and external organisations.
• Promote efficient workflows, teamwork and continuous quality improvement across the practices.

Skills

Leadership

Operations management

Staff supervision

Medicare knowledge

Conflict resolution

Communication

Confidentiality

Prioritisation

Tools

Best Practice software

Payroll software

HR software

WorkCover processes

TAC billing

Job description

TRINITY MEDICAL GROUP PTY LTD – Geelong, VIC – is seeking an experienced Practice Manager to lead daily operations across our medical practices. The role supports doctors, nurses and administrative staff to deliver high-quality patient care in a growing Geelong region group.

The successful candidate will oversee staff rostering, governance, billing (Medicare, private), and QA initiatives, while driving efficient workflows and staff development in a multi-site setting.