GP Practice Manager

seek.com.au; Hervey Bay; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Work-life balance

Community impact

Dedicated team

Job summary

seek.com.au is seeking an experienced Practice Manager to lead our reception and administration team and ensure the smooth day-to-day operation of our busy general practice.

The role oversees non-clinical operations, including staff management, regulatory compliance, business systems and patient services, working closely with GPs to maintain an efficient patient-centred environment while contributing to growth and success.

Qualifications

• Experience in a Practice Management or senior medical administration role is essential.
• Strong leadership and people management skills.
• Excellent organisational skills with ability to prioritise and manage multiple tasks.
• Experience with practice management software (Best Practice is highly regarded).
• Knowledge of Medicare, billing, accounts and general practice operations.
• Professional, empathetic and approachable demeanour.
• Excellent communication and problem solving skills.
• Ability to work independently and as part of a team.
• Commitment to delivering high standards of patient care and service.
• Attention to detail and a focus on compliance and quality improvement.

Responsibilities

• Overseeing the day to day operations of the practice.
• Management and supporting the reception and administration team.
• Billing, reconciliation and financial reporting.
• Ensuring compliance with RACGP standards, Medicare requirements and other regulatory bodies.
• Implementing and maintaining practice policies, procedures and systems.
• Liaising with GP’s, staff, patients and external providers.
• Identifying and implementing opportunities for improvement and efficiency.
• Supporting a positive and collaborative workplace culture.

Skills

Practice management experience

Leadership

Organizational skills

Practice software

Medicare/billing knowledge

Communication

Problem solving

Independent and team work

Patient-centred care

Compliance & quality

Tools

Best Practice

Job description

We are seeking an experienced, organised and proactive Practice Manager to lead our reception and administration team and ensure the smooth day to day operation of our busy general practice.

The Practice Manager will oversee all non-clinical operations, including staff management, regulatory compliance, business systems and patient services. This a hands on leadership role suited to someone who is motivated, solutions focused and passionate about supporting high-quality primary healthcare.

You will work closely with our GP’s and clinical team to maintain an efficient, positive and patient focused environment, while contributing to the ongoing growth and success of the practice.

What we're looking for:

• · Previous experience in a Practice Management or senior medical administration role is ESSENTIAL.
• · Strong leadership and people management skills.
• · Excellent organisational skills with the ability to prioritise and manage multiple tasks.
• · Experience with practice management software (Best Practice is highly regarded).
• · Knowledge of Medicare, billing, accounts and general practice operations.
• · A professional, empathetic and approachable demeanour.
• · Excellent communication and problem solving skills.
• · Ability to work independently and as part of a team.
• · A commitment to delivering a high standard of patient care and service.
• · Attention to detail and a strong focus on compliance and quality improvement.

Key responsibilities include:

• · Overseeing the day to day operations of the practice.
• · Management and supporting the reception and administration team.
• · Billing, reconciliation and financial reporting.
• · Ensuring compliance with RACGP standards, Medicare requirements and other regulatory bodies.
• · Implementing and maintaining practice policies, procedures and systems.
• · Liaising with GP’s, staff, patients and external providers.
• · Identifying and implementing opportunities for improvement and efficiency.
• · Supporting a positive and collaborative workplace culture.

What we offer:

We are committed to creating a positive and supportive work environment for our employees. You’ll have the opportunity to work with a dedicated team, make a real difference in our local community and be part of a practice that values teamwork, professionalism and work-life balance.