Senior Payroll Team Leader - Hospitality

Laundy Hotels; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts

Job summary

Laundy Hotels is seeking a Senior Payroll Team Leader to lead a small payroll team at our Lane Cove Head Office. You will oversee weekly payroll for over 2,000 employees, ensure accuracy, and maintain compliance with industry awards.

Reporting to the Head of People & Culture, you will drive process improvements, mentor payroll officers, and collaborate with HR, Finance and IT to optimise our payroll system and outputs.

Qualifications

• 3+ years' experience in payroll
• Experience in leading a payroll team
• Strong understanding of Australian payroll legislation, awards and compliance

Responsibilities

• Lead and support the payroll team in processing payroll for 2,000+ employees on a weekly basis
• Allocate workloads across the payroll team and monitor progress to meet deadlines
• Provide day-to-day leadership, coaching and support to payroll officers
• Act as the first point of escalation for complex payroll issues
• Review payroll processes for accuracy, compliance and award adherence
• Interpret and communicate industry awards, especially Hospitality Industry, to the team
• Support payroll officers with complex queries and ensure timely responses
• Collaborate with Systems Manager on payroll system changes and testing
• Oversee payroll compliance activities including superannuation, entitlements and tax obligations
• Assist with year-end payroll activities and reporting

Skills

End-to-end payroll

Team leadership

Hospitality payroll

Tools

Wage Easy

Deputy

Job description

Senior Payroll Team Leader - Hospitality

• Join one of Australia's largest privately owned hospitality groups.
• Enjoy generous staff discounts across the Laundy portfolio
• Join a fun and collaborative team.

Laundy Hotels is one of Australia's largest privately owned hospitality groups, operating more than 40 venues across NSW & QLD and employing over 2,000 team members.

Based in our Lane Cove Head Office and reporting to the Head of People & Culture, we are seeking an experienced Senior Payroll Leader to lead and develop a small team of payroll professionals responsible for the accurate and timely processing of weekly payroll for more than 2,000 employees. This hands‑on leadership role is responsible for payroll compliance, award interpretation, complex payroll matters, process improvement and providing trusted payroll advice across the business.

Key Responsibilities

• Lead and support the payroll team in processing payroll for 2,000+ employees on a weekly basis, ensuring accurate and timely processing.
• Allocate workloads across the payroll team and monitor progress to ensure all payroll deadlines are consistently met.
• Provide day-to-day leadership, coaching and support to payroll officers, fostering a collaborative and high‑performing team environment.
• Act as the first point of escalation for complex payroll issues and provide guidance to the team on appropriate resolutions.
• Review payroll processes and outputs to ensure accuracy, compliance and adherence to relevant awards, agreements and legislation.
• Interpret and provide guidance on relevant industry awards, particularly within the Hospitality Industry, and communicate legislative changes to the team.
• Support payroll officers with complex payroll queries and ensure employee enquiries are responded to accurately and within appropriate timeframes.
• Work closely with the Systems Manager to support payroll system configuration, testing, system improvements and implementation of process changes.
• Oversee key payroll compliance activities, including superannuation, leave entitlements, termination payments, workers' compensation and employment‑related tax obligations.
• Assist with the preparation and lodgement of group payroll tax, including the annual reconciliation.
• Support the completion of end‑of‑year STP finalisation and other year‑end payroll requirements.
• Complete and review manual long service leave calculations and other complex payroll calculations as required.
• Prepare and provide accurate weekly and monthly payroll reports to key stakeholders.
• Coordinate and oversee month‑end and year‑end payroll activities, ensuring all deadlines are achieved.
• Work collaboratively with HR, Finance and other key stakeholders to resolve payroll matters and provide payroll‑related advice.
• Identify opportunities for process improvement and make recommendations to improve payroll efficiency, accuracy and compliance.
• Maintain a high level of confidentiality and ensure employee payroll information is handled appropriately at all times.
• Assist with the training and onboarding of new payroll team members and contribute to the ongoing development of the team.

About You

• 3+ years' experience in payroll, with experience in a team leadership or senior payroll capacity.
• Strong end-to-end payroll processing experience, preferably within a high-volume payroll environment.
• Previous experience leading, mentoring or supporting a team of payroll professionals.
• Strong understanding of Australian payroll legislation, awards and compliance requirements.
• Experience interpreting awards, with Hospitality Industry experience highly regarded.
• High level of accuracy and attention to detail, with the ability to identify and resolve payroll discrepancies.
• Strong organisational and time-management skills, with the ability to manage competing priorities and strict payroll deadlines.
• Confident communicator who is approachable and able to provide clear guidance and support to team members.
• Strong problem‑solving skills and the ability to confidently manage payroll escalations.
• Customer‑service focused, with a commitment to providing timely and professional support to employees and stakeholders.
• Strong technical payroll skills and confidence working across payroll systems and technology.
• Experience with Wage Easy and Deputy highly regarded.
• Strong understanding of privacy, confidentiality and the importance of protecting sensitive employee information.
• A proactive approach to identifying process improvements and supporting positive change within the payroll function.
• Enthusiastic, adaptable and eager to learn, with the ability to work effectively in a fast‑paced team environment.

THE LAUNDY STORY

Four generations, countless beers poured and a legacy built on good old fashioned hospitality—that’s the Laundy way. It all started in 1945 with the Sackville Hotel in Rozelle and grew into one of NSW’s most recognisable hospitality families. Today, with 40+ venues from trusty locals to beachfront playgrounds, Laundy is where people gather, celebrate and create stories. Think Watsons Bay Boutique Hotel, The Log Cabin, Woolwich Pier, Marsden Brewhouse… the list goes on (and so do the good times).

We vibe best with people who are:

• Accountable– Own it. Fix it. Nail it.
• Curious – Ask “why” and “what if” often.
• Collaborative – Because legends don’t work alone.
• Driven – You hustle with heart without losing your cool.

We’re all about people

At Laundy Hotel Group, we know great hospitality starts with diverse voices and experiences. We’re proud to be an Equal Employment Opportunity employer and we actively encourage applications from people of all backgrounds, identities, cultures and abilities including First Nations peoples, people with disability and those from the LGBTQIA+ community.

If you require any adjustments to the recruitment process, our HR team would be happy to have a confidential chat to make sure you’re comfortable and supported every step of the way. Drop us a line at [[e-mail]]

Our Acknowledgement of Country

We recognise the Wallumedegal people of the Dharug Nation as the Traditional Custodians of the land on which we work in Lane Cove. We pay our respects to Elders past and present and extend that respect to all First Nations peoples.