Assistant Venue Manager - Quarrymans Hotel

Laundy Hotel Group; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Quarrymans Hotel in Pyrmont, part of Laundy Hotel Group, is looking for an experienced 2IC / Assistant Venue Manager to lead daily operations and enhance guest experiences.

Reporting to the Venue Manager, you will manage rosters, recruit and train staff, and oversee functions, bar service, and venue maintenance, while upholding brand standards and an inclusive team culture. This hands-on role requires strong leadership, RSA/RCG/ARCG qualifications, and flexibility for evening shifts.

Qualifications

• Minimum 2 years' experience in an Assistant Venue Manager role or supervisor.
• Demonstrated experience in a high-volume food and beverage environment.
• Ability to lead by example, share knowledge, and motivate a team.
• Immaculate presentation standards and a strong focus on guest service.
• Excellent communication and leadership skills.
• Professional, driven, and a strong team player.
• Proactive and able to take initiative in operations and ideas.
• Strong gaming knowledge and current RSA, RCG and ARCG qualifications.

Responsibilities

• Efficiently running the day-to-day operations.
• Leading the team to deliver exceptional customer experience.
• Strong knowledge in all aspects of running a busy hotel.
• Planning and managing functions and events.
• Recruitment, induction and training of all department teams.
• Overseeing development of service offerings and continuous product improvement.
• Lead, motivate and inspire your team to fulfil potential through an inclusive workplace culture.
• Roster management according to business needs.
• Managing maintenance and venue appearance.

Skills

Team leadership

Guest service

Communication

Problem solving

Flexibility

RSA/RCG/ARCG

Job description

We are seeking an experienced 2IC / Assistant Venue Manager to join our team at the Quarrymans Hotel based in Pyrmont.

Quarrymans Hotel is a vibrant local favourite in the heart of Pyrmont. Known for its welcoming atmosphere, quality food and beverage offering, and strong connection to the local community, Quarrymans is a venue that prides itself on delivering exceptional guest experiences every day.

THE OPPORTUNITY

Reporting to the Venue Manager, you are responsible for but not limited to:

• Efficiently running the day-to-day operations
• Leading the team to deliver exceptional customer experience
• Strong knowledge in all aspects of running a busy hotel
• Experienced in planning and managing functions
• Recruitment, induction and training of all department teams
• Overseeing development of service offerings and continuous product improvement
• Lead, motivate and inspire your team to fulfil their potential through cultivation of an inclusive workplace culture
• Roster management according to business needs
• Managing Maintenance and venue appearance

We are seeking an experienced 2IC / Assistant Venue Manager to join our team at the Quarrymans Hotel based in Pyrmont.

Quarrymans Hotel is a vibrant local favourite in the heart of Pyrmont. Known for its welcoming atmosphere, quality food and beverage offering, and strong connection to the local community, Quarrymans is a venue that prides itself on delivering exceptional guest experiences every day.

THE OPPORTUNITY

Reporting to the Venue Manager, you are responsible for but not limited to:

• Efficiently running the day-to-day operations
• Leading the team to deliver exceptional customer experience
• Strong knowledge in all aspects of running a busy hotel
• Experienced in planning and managing functions
• Recruitment, induction and training of all department teams
• Overseeing development of service offerings and continuous product improvement
• Lead, motivate and inspire your team to fulfil their potential through cultivation of an inclusive workplace culture
• Roster management according to business needs
• Managing Maintenance and venue appearance

WHO ARE YOU

• Minimum 2 years' experience in an Assistant Venue Manager role or supervisor
• Demonstrated experience in a high-volume food and beverage environment
• Ability to lead by example, share knowledge, and motivate a team
• Immaculate presentation standards and a strong focus on exceptional guest service
• Excellent communication and leadership skills
• Professional, driven, and a strong team player
• Demonstrated ability to achieve personal, venue, and company goals while meeting deadlines
• Proactive individual who thrives on responsibility and takes initiative when bringing ideas to the table
• Strong gaming knowledge is essential
• Current RSA, RCG and ARCG qualifications
• Flexibility to work a roster that is predominantly evening shifts, with most finishes around 12:30am, alongside some day shifts
• Willingness to take a hands‑on approach to operations, including regular shifts behind the bar as part of our close‑knit management team

Renumeration will be commensurate with experience.

THE LAUNDY STORY

We vibe best with people who are:

Accountable –

You own your projects, solve challenges and deliver with style.

Curious –

You’re always asking “what if” and exploring ways to make every event unforgettable.

Collaborative –

Because the best events are never a solo act.

Driven –

You thrive under pressure and bring your A-game without losing your smile.

We're all about people:

At Laundy Hotel Group, we know great hospitality starts with diverse voices and experiences. We're proud to be an Equal Employment Opportunity employer, and we actively encourage applications from people of all backgrounds, identities, cultures, and abilities — including First Nations peoples, people with disability, and those from the LGBTQIA+ community. If you require any adjustments to the recruitment process, our HR team would be happy to have a confidential chat to make sure you're comfortable and supported every step of the way. Drop us a line at @laundy.com.au

Our Acknowledgement of Country

We recognise theGadigal and Wangal peoples of the Eora Nation of the land and waters of Pyrmont. We pay our respects to Elders past and present and extend that respect to all First Nations peoples.