Assistant Manager - Plough & Ale

Laundy Hotel Group; Calderwood; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Company-wide perks and discounts

Job summary

Plough & Ale Hotel in Calderwood NSW is part of Laundy Hotels, a leading hospitality group in NSW. We’re seeking an experienced Assistant Venue Manager to support the team, drive day-to-day operations and uphold exceptional hospitality every day.

Working with the General Manager, you will lead, develop the team and ensure smooth operations while maintaining our welcoming atmosphere. You’ll mentor and inspire the team, drive performance, and bring your hands-on leadership to shape the venue's

Qualifications

• Proven leadership that motivates and guides teams in high-volume venues.
• 2+ years' experience in a similar operation.
• Strong background in pub operations with gaming experience highly regarded.
• Excellent communication skills, written, verbal and interpersonal.

Responsibilities

• Lead by example and support the General Manager in delivering exceptional venue performance.
• Mentor, coach and develop a high-performing, engaged team.
• Assist with end-to-end venue management across food, beverage, gaming and accommodation.
• Ensure compliance with liquor, gaming, OH&S and licensing requirements.
• Drive revenue growth while maintaining strong cost control and profitability.
• Deliver outstanding guest experiences and uphold the venue's reputation within the community.

Skills

Leadership

Team management

Hospitality operations

Gaming experience

Communication

Liquor compliance

Job description

• Lead a high-performing team in a busy local venue
• Grow your career with Laundy Hotels, one of NSW's leading hospitality groups
• Enjoy company-wide perks and discounts

Plough & Ale Hotel, in Calderwood NSW is a popular local hub where we serve up cold beers, hearty meals and a friendly loyal crowd who keep coming back.

We’re after an experienced Assistant Venue Manager to support the team, drive day-to-day operations, and deliver exceptional hospitality every day, because that's the Laundy way.

Working closely with the General Manager, you'll play a key leadership role in the venue's success, ensuring smooth operations, developing the team, and maintaining the welcoming atmosphere and high standards our guests know and love.

You’ll mentor and inspire the team, drive performance, and bring your experience, ideas, and energy to help shape the exciting future of this much-loved local hub

Key Responsibilities:

• Lead by example and support the General Manager in delivering exceptional venue performance.
• Mentor, coach and develop a high-performing, engaged team.
• Assisting with end-to-end venue management across food, beverage, gaming and accommodation
• Ensure compliance with liquor, gaming, OH&S and licensing requirements.
• Drive revenue growth while maintaining strong cost control and profitability.
• Deliver outstanding guest experiences and uphold the venue's reputation within the community.
• Work closely with marketing and local stakeholders to strengthen the venue's profile and community presence.

What You’ll Bring to the Role

• Proven leadership that motivates and guides teams to perform at their best.
• A track record of success in high-volume, multi-faceted venues.
• 2+ years' experience in a similar operation.
• Strong background in all facets of pub operations with gaming experience highly regarded
• Excellent communication skills, written, verbal and interpersonal.
• Solid understanding of liquor legislation and compliance requirements.
• A practical, hands-on leadership style and the capacity to build genuine relationships with team members, guests and the local community
• Current RSA, RCG and ARCG accreditation

We vibe best with people who are

• Accountable: Own it. Fix it. Nail it.
• Curious: Ask "why" and "what if" often.
• Collaborative: We win together
• Driven: You hustle with heart without losing your cool

The Laundy Story

Four generations, countless beers poured, and a legacy built on good old-fashioned hospitality, that's the Laundy way. We kicked things off in 1945 with the Sackville Hotel in Rozelle and never looked back. Through grit, heart, and a knack for turning pubs into community icons, we've grown into one of NSW's most recognisable hospitality families. Today we have a diverse portfolio of 40+ venues that stretch from your trusty local, to boutique hotels and buzzy beachfront playgrounds. The heart of Laundy beats the same everywhere: Think Watsons Bay Boutique Hotel, the Woolwich Pier, the Marsden Brewhouse, and beyond, where people gather, celebrate, commiserate, and everything in between. From schooners at the local to spritzes by the sea, we've built a reputation for blending tradition with just the right splash of spunk.

We're all about people

At Laundy Hotel Group, we know great hospitality starts with diverse voices and experiences. We're proud to be an Equal Employment Opportunity employer, and we actively encourage applications from people of all backgrounds, identities, cultures, and abilities, including First Nations peoples, people with disability, and those from the LGBTQIA+ community. If you require any adjustments to the recruitment process, our HR team would be happy to have a confidential chat to make sure you're comfortable and supported every step of the way. You can connect with the team at [e-mail].

Our Acknowledgement of Country

We acknowledge the Dharawal people, the Traditional Custodians of the land and waters at Calderwood, NSW. We pay respect to Elders past and present and celebrate the culture, stories, and traditions that make this place special.