Senior Onsite ICT Support Lead – School IT & M365

Inview Consulting; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Inview Consulting is seeking an experienced onsite IT Support professional to help maintain and improve the school’s IT environment across two campuses in South Western Sydney. The role involves assisting end users with hardware/software issues and handling service desk requests.

Ideal candidates will have about 5 years of relevant experience, strong M365 skills, and the ability to work independently. Leadership experience is valued, and a current driving licence is required.

Qualifications

• 5+ years of IT support experience.
• Strong knowledge of M365 suite.
• Broad skills across desktops, laptops, servers, applications and systems.
• Supervisory or leadership experience is desirable.

Responsibilities

• Oversee another onsite support person.
• Provide Level 2-3 escalated support.
• Maintain and support the school's IT environment.
• Receive, log and manage IT service desk requests.
• Install new software and systems.
• Monitor network and systems performance.
• Collaborate with ICT team members.

Skills

5+ years experience

M365 suite

Desktop/Laptop/Servers/Apps

Leadership experience

Job description

Inview Consulting is seeking an experienced onsite IT Support professional to help maintain and improve the school’s IT environment across two campuses in South Western Sydney. The role involves assisting end users with hardware/software issues and handling service desk requests.

Ideal candidates will have about 5 years of relevant experience, strong M365 skills, and the ability to work independently. Leadership experience is valued, and a current driving licence is required.