Lead ICT Support (South West Sydney)

Inview Consulting; Sydney; In loco; AUD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Inview Consulting is seeking an experienced onsite IT Support professional to help maintain and improve the school’s IT environment across two campuses in South Western Sydney. The role involves assisting end users with hardware/software issues and handling service desk requests.

Ideal candidates will have about 5 years of relevant experience, strong M365 skills, and the ability to work independently. Leadership experience is valued, and a current driving licence is required.

Competenze

• 5+ years of IT support experience.
• Strong knowledge of M365 suite.
• Broad skills across desktops, laptops, servers, applications and systems.
• Supervisory or leadership experience is desirable.

Mansioni

• Oversee another onsite support person.
• Provide Level 2-3 escalated support.
• Maintain and support the school's IT environment.
• Receive, log and manage IT service desk requests.
• Install new software and systems.
• Monitor network and systems performance.
• Collaborate with ICT team members.

Conoscenze

5+ years experience

M365 suite

Desktop/Laptop/Servers/Apps

Leadership experience

Descrizione del lavoro

Please note that this organisation requires people who identify as practicing Christians, and therefore it is a mandatory for the role!!! Only apply if you meet this requirement.

This role is responsible for assisting their end users by providing proactive IT Support across hardware/Software, laptops, desktops and infrastructure.

You will work onsite at two major campuses in South Western Sydney.

You will be responsible for:

• Oversee another Onsite support person.
• Level 2-3 escalated support.
• Maintaining and supporting the school's IT environment.
• Receive, log and manage IT service desk requests.
• Install new software and systems.
• Monitor performance of the network and systems to make sure they are running smoothly.
• Work collaboratively with other ICT team members.

Technical skills required:

• You should possess approx. 5 years of experience in a similar capacity.
• Strong technical knowledge of M365 suite.
• Broad skills across desktops, laptops, servers, applications and systems.
• Any supervisory or leadership experience would be highly desirable.

Personal skills and qualities required:

• As they are a Christian non-for-profit, it is expected that any suitable candidates will be practicing Christians.
• Ability to work independently and self sufficiently is a must.
• Someone with lots of initiative and energy required.
• Strong verbal and written comms skills are a must.
• Ability to pass all relevant working with children checks.
• Current and valid drivers licence and car is required.

NB: Only shortlisted candidates will be contacted. Thank you.