Hybrid IT Support Specialist (Windows & 365)

Private Advertiser

Sydney

Hybrid

AUD 60,000 - 80,000

Full time

36 hours ago

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Job summary

Private Advertiser in Sydney, Australia, is seeking a hands-on IT Support professional to help employees maximise workplace technology. You will provide technical support across onsite and remote environments, troubleshoot devices and software, and assist with deployment and equipment tracking.

The role emphasizes strong customer service, clear communication, and the ability to work independently as part of a broader technology team.

Qualifications

Experience with Microsoft 365 and business applications.
Basic understanding of networking concepts.
Strong customer service and communication skills.
Able to work independently and as part of a technology team.

Responsibilities

Provide technical support to employees across onsite and remote environments.
Troubleshoot laptops, desktops, software, peripherals, and connectivity issues.
Support Windows devices and common workplace productivity applications.
Assist with device setup, deployment, maintenance, and equipment tracking.
Manage and resolve IT support requests and escalate complex issues as needed.
Support workplace technology such as printers, meeting room equipment, and remote-access tools.
Maintain clear technical documentation and contribute to process improvements.
Collaborate with other technology teams to ensure a positive end-user experience.