Senior Night Manager — Fixed Roster, Overnight Ops

View Hotels; Melbourne; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Staff meal on every shift

Secure on-site parking

Uniform and dry cleaning - free of CH

Generous discounts across View hotels

Job summary

View Melbourne is seeking an experienced Night Manager to join our Front Office leadership team for a full-time overnight role with a fixed roster and two set days off each week.

You will oversee all night front office operations, manage the night audit, and ensure safety and service standards are met for a diverse guest mix of corporate travellers, leisure guests, and hospital-connected visitors.

Qualifications

• 1–2 years of hotel operations experience in a supervisory, duty management or night management capacity.
• Experience with a diverse guest mix in an accommodation environment.
• Strong communication skills within a team and with guests.
• Experience with property management systems; familiarity with Infor HMS is an advantage.
• Valid Australian work authorisation or appropriate work visa is required.
• Current RSA and First Aid/CPR certifications, or willingness to obtain them.

Responsibilities

• Oversee all front office operations overnight and ensure standards are met.
• Manage night audit, financial adjustments, reconciliations and balance sheets.
• Handle VIPs and late arrivals; resolve escalated guest concerns after hours.
• Maintain safety, security, and emergency response during the night shift.

Skills

Night management

Staff supervision

Guest service

Communication

Problem solving

Infor HMS

Tools

Infor HMS

Job description

View Melbourne is seeking an experienced Night Manager to join our Front Office leadership team for a full-time overnight role with a fixed roster and two set days off each week.

You will oversee all night front office operations, manage the night audit, and ensure safety and service standards are met for a diverse guest mix of corporate travellers, leisure guests, and hospital-connected visitors.