Night Auditor — Night Shift with Global Benefits & Growth

Pullman; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Accor discounts

Europcar benefits

Onsite parking discount

Employee Assistance Program

Career development

Job summary

Pullman & Mercure Melbourne Albert Park is seeking a dedicated Night Auditor to join the overnight Front Office team. You will manage the nightly financial system, ensure accurate reports, and welcome late-night guests with a high level of service.

This role requires a detail-oriented, independent performer with excellent communication and problem-solving skills. Experience with Opera is desirable, and sponsorship is not provided.

Qualifications

• Passion for delivering positive guest experiences.
• Attention to detail to ensure procedures are followed precisely.
• Strong communication and interpersonal skills.
• Ability to work independently in a fast-paced environment.
• Solution minded with problem-solving ability.
• Empathetic approach with diverse clientele.

Responsibilities

• Oversee nightly front office operations and hotel overnight procedures.
• Process nightly financial reports and ensure accuracy.
• Welcome and assist late-night arrivals with a positive guest experience.
• Collaborate with Night Manager to ensure a smooth overnight shift.

Skills

Customer service

Attention to detail

Communication

Independence

Problem solving

Empathy

Tools

Opera PMS

Job description

Pullman & Mercure Melbourne Albert Park is seeking a dedicated Night Auditor to join the overnight Front Office team. You will manage the nightly financial system, ensure accurate reports, and welcome late-night guests with a high level of service.

This role requires a detail-oriented, independent performer with excellent communication and problem-solving skills. Experience with Opera is desirable, and sponsorship is not provided.