Senior Monitoring & Observability Engineer (Hybrid)

NTT Limited; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

NTT DATA is seeking a senior technical leader to protect renewal revenue and ensure service continuity for strategic clients. The role champions monitoring, observability, and platform maturity across complex enterprise environments, with a focus on renewals and risk reduction.

As a senior technical authority, you will mentor engineers, lead platform uplift, and collaborate with stakeholders to meet client-specific requirements in a hybrid work setting.

Qualifications

• Senior-level technical expertise in monitoring and observability platforms.
• Ability to deliver renewals and governance for complex enterprise environments.
• Strong leadership, mentorship and cross-functional collaboration.
• Proven experience in high-risk delivery and renewal outcomes.

Responsibilities

• Lead monitoring platform uplift and remediation for LogicMonitor environments.
• Deliver contractual monitoring and observability outcomes tied to renewals.
• Act as a senior escalation point and technical authority for the team.
• Drive platform maturity, automation, and standardisation across delivery.
• Collaborate with stakeholders to meet client-specific requirements and expectations.
• Provide mentorship and technical leadership across the engineering group.
• Ensure alignment with onshore capability commitments and client needs.

Skills

LogicMonitor

PowerShell scripting

Azure Cloud

Stakeholder engagement

Client-facing experience

Tools

Git

VMware

Cisco networking

Windows

Linux

Job description

NTT DATA is seeking a senior technical leader to protect renewal revenue and ensure service continuity for strategic clients. The role champions monitoring, observability, and platform maturity across complex enterprise environments, with a focus on renewals and risk reduction.

As a senior technical authority, you will mentor engineers, lead platform uplift, and collaborate with stakeholders to meet client-specific requirements in a hybrid work setting.