Senior Monitoring & Observability Engineer

NTT Ltd.; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid Working

Career development

Job summary

NTT DATA is seeking a Senior Monitoring & Observability Engineer in Sydney to lead LogicMonitor-based initiatives, drive renewals, and uphold high-value client outcomes. The role demands senior technical leadership, cross-team collaboration, and a strong focus on platform automation and reliability.

You will mentor engineers, coordinate with onshore teams, and ensure service continuity for strategic clients in a hybrid working environment.

Qualifications

• Advanced expertise in LogicMonitor.
• Proficient scripting with PowerShell.
• Experience with Azure Cloud environments.
• Version control experience (Git).
• Infrastructure knowledge across Windows, VMware, Cisco networking, Linux.
• Proven experience delivering in complex enterprise customer environments.
• Strong stakeholder engagement and client-facing experience.

Responsibilities

• Lead monitoring platform uplift and remediation for LogicMonitor environments.
• Deliver contractual monitoring and observability outcomes tied to renewals.
• Act as a senior escalation point and technical authority.
• Drive platform maturity, automation, and standardisation.
• Collaborate with stakeholders to meet client-specific requirements.
• Provide mentorship and technical leadership across the engineering team.
• Ensure consistency with onshore capability commitments.

Skills

LogicMonitor

PowerShell

Azure

Client-facing

Windows

Linux

VMware

Cisco networking

Git

Tools

Git

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Job Summary

The Senior Monitoring & Observability Engineer role requires deep specialist expertise in LogicMonitor and observability, senior technical leadership, customer-facing consulting capability, and direct accountability for strategic client outcomes and renewal commitments. The scope, complexity, and business impact of the role align more closely with a Grade 6 senior engineering position than a standard infrastructure engineering role.

Role Purpose

• Protect confirmed and pending renewal revenue
• Deliver against contractual and conditional renewal commitments
• Maintain onshore service capability requirements
• Ensure service continuity for strategic clients
• Reduce operational, delivery, and reputational risk

Key Responsibilities:

• Lead monitoring platform uplift and remediation initiatives for LogicMonitor environments
• Deliver contractual monitoring and observability outcomes tied to renewals
• Act as a senior escalation point and technical authority
• Drive platform maturity, automation, and standardisation
• Collaborate with stakeholders to ensure client-specific requirements are met
• Provide mentorship and technical leadership across the engineering team
• Ensure consistency with onshore capability commitments

Required Skills & Experience:

• Advanced expertise in LogicMonitor
• Strong scripting capability in PowerShell
• Experience with Azure Cloud environments
• Version control experience (e.g., Git)
• Infrastructure knowledge across:
  • oWindows
  • oVMWare
  • oCisco networking
  • oLinux systems
• Proven experience delivering in complex enterprise customer environments
• Strong stakeholder engagement and client-facing experience

Rationale:

• Requires senior-level technical expertise in LogicMonitor and observability platforms
• Involves direct accountability for high-risk deliverables and renewal outcomes
• Includes leadership responsibilities across technical delivery and team capability uplift
• Plays a critical role in revenue protection and client retention

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

Third parties fraudulently posing as NTT DATA recruiters

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