Senior Medical Secretary - Orthopaedic Practice

Litton Andrews Pty; Brisbane; On-site; AUD 55,000 - 62,000; Full time

Benefits offered by this job

Accessible parking

Job summary

Litton Andrews (LA Medical Recruitment) is seeking an experienced Senior Medical Secretary for a Greenslopes orthopaedic specialist practice, working with a busy surgeon and a small two-person team to manage day-to-day admin and patient services.

This full-time role offers 38 hours per week, Monday to Friday, with a focus on clinic operations, bookings, billing, and coordination of theatre and patient records using Gentu or similar systems.

Qualifications

• Proven senior secretarial experience in a private surgical/orthopaedic setting.
• Experience coordinating clinics, bookings and patient billing.
• Familiarity with Gentu or similar medical software (Genie, Xestro, Shexie).

Responsibilities

• Manage day-to-day clinic operations, bookings and patient billing/receipting.
• Handle incoming calls and assist patients with enquiries.
• Coordinate clinic appointments and diary for the surgeon.
• Oversee patient data, correspondence, appointments and accounts.
• Coordinate theatre bookings and liaise with hospitals and staff.
• Process billing and invoicing for in-patient and surgical services.

Skills

Senior secretarial

Orthopaedic admin

Gentu

Medicare know-how

Communication

Time management

Typing speed

Immaculate presentation

Tools

Gentu

Genie

Xestro

Shexie

Job description

Senior Medical Secretary - Orthopaedic Practice

Litton Andrews (LA Medical Recruitment) providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

This is an excellent opportunity for an experienced and motivated Senior Medical Secretary to join a respected Orthopaedic Specialist Practice based in Greenslopes. Working closely with a busy Orthopaedic Surgeon as part of a small, supportive team of two, the successful candidate will play a key role in the day-to-day operations of the practice, delivering exceptional patient service and ensuring the smooth coordination of administrative and secretarial duties in a fast-paced private specialist environment.

This is a full-time, permanent position offering 38 hours per week, Monday to Friday, ideal for a confident and organised medical secretary who takes pride in providing high-quality support to both the Surgeon and patients.

Key duties and responsibilities will include (but not be limited to):

• Acting as a critical member of the practice, managing the day-to-day operations of patient clinics, surgery bookings, and all patient billing and receipting


• Managing incoming telephone calls and assisting patients with general enquiries


• Coordinating clinic appointments and managing the diary for a busy Surgeon


• Overseeing all patient data, correspondence, appointments and patient accounts using Gentu software


• Preparing theatre quotes and coordinating theatre bookings, including liaising with hospitals, anaesthetists and other medical professionals involved in patient care


• Processing patient billing and receipting, including inpatient/surgical billing


• Managing medical administration and correspondence and performing general day-to-day tasks to ensure the smooth operation of a busy surgical practice

To be closely considered for this position, you will have the following skills/attributes:

• Proven senior secretarial skills running the day-to-day operations of a private surgical specialist practice


• Previous experience using Gentu software, or similar platforms such as Genie, Xestro and/or Shexie


• Sound knowledge of Medicare, DVA, WorkCover, and Private Health Funds


• Exceptional ability to build rapport with patients, alongside a collaborative approach to working within a small team


• Strong communication and organisational skills


• Highly developed administrative skills with the ability to identify and implement efficiencies in processes


• Professional, compassionate, warm and caring attitude towards patients


• Excellent written and verbal communication skills


• Outstanding organisational and time management abilities with the capacity to multi-task effectively


• Fast and accurate typing skills


• Immaculate personal presentation

Remuneration:

An hourly rate of $40–$45 plus superannuation will be offered to a suitably experienced candidate, along with accessible parking options.