Specialist Medical Secretary

Di Nallo Orthopaedics; Bowral; Hybrid; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Flexible working arrangements

Work from home option

Job summary

Di Nallo Orthopaedics in Bowral, NSW, is seeking a dedicated medical secretary to support administrative operations in a private orthopaedic practice. This part-time role offers flexibility for home-based and in-office work, with a focus on patient scheduling, records, and smooth clinic workflow.

You will manage appointments, process payments, handle invoicing, prepare patient letters, and liaise with hospital staff.

Qualifications

• Proven experience as a medical secretary or in a similar administrative role within a healthcare setting.
• Strong organisational and multitasking skills with the ability to prioritise tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to interact with patients, medical professionals, and colleagues in a warm and professional manner.
• Proficient in the use of medical software, electronic medical records, and various office productivity tools.

Responsibilities

• Secretarial duties, answering phone, greeting patients, taking payments, invoicing.
• Managing patient appointments, including scheduling, confirming, and rescheduling as needed.
• Maintain accurate and detailed patient records, ensuring all documentation is properly filed and accessible.
• Provide excellent customer service to patients, addressing their queries and concerns in a professional and compassionate manner.
• Assist with the coordination of surgical procedures, including liaising with hospital staff and securing necessary equipment and supplies.
• Support the practice's administrative tasks, such as processing payments, managing inventory, and maintaining office organisation including emails.
• Demonstrate a commitment to patient confidentiality and adhere to all relevant healthcare regulations and protocols.
• Preparing and editing patient letters for accuracy and distributing to key practitioners.

Skills

Organisational skills

Multitasking

Communication skills

EMR software

Tools

EMR software

MS Office

Job description

Exciting opportunity to join a private practice for a passionate Orthopaedic surgeon.

The position is part time with flexibility for home based and in office work.

What you'll be doing

Secretarial duties, answering phone, greeting patients, taking payments, invoicing

Managing patient appointments, including scheduling, confirming, and rescheduling as needed

Maintain accurate and detailed patient records, ensuring all documentation is properly filed and accessible

Provide excellent customer service to patients, addressing their queries and concerns in a professional and compassionate manner

Assist with the coordination of surgical procedures, including liaising with hospital staff and securing necessary equipment and supplies

Support the practice's administrative tasks, such as processing payments, managing inventory, and maintaining office organisation including emails

Demonstrate a commitment to patient confidentiality and adhere to all relevant healthcare regulations and protocols

Preparing and editing patient letters for accuracy and distributing to key practitioners

What we're looking for

Proven experience as a medical secretary or in a similar administrative role within a healthcare setting

Strong organisational and multitasking skills with the ability to prioritise tasks and meet deadlines

Excellent communication and interpersonal skills, with the ability to interact with patients, medical professionals, and colleagues in a warm and professional manner

Proficient in the use of medical software, electronic medical records, and various office productivity tools

A keen eye for detail and the ability to maintain accurate and up-to-date patient records

A genuine interest in the healthcare industry and a commitment to providing exceptional patient care

Commitment to learning, accepting feedback and adapting to the day to day operations or the practice

What we offer

We value our employees and are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

Opportunities for professional development and career advancement

Above award rates to acknowledge your skills and experience

Flexible working arrangements to support work-life balance once trained you will be able to work from home when not required to be present in the clinic days, to be negotiated

A collaborative and friendly team culture

Rostered days hours are 9:00am to 5:00pm schedule to be negotiated with successful applicant