Senior Medical Receptionist — Flexible Casual Hours

Holland Park Family Medical Practice; Brisbane; On-site; AUD 30,000 - 41,000; Part time

Job summary

Holland Park Family Medical Practice in Holland Park West, QLD, is seeking a warm and motivated Medical Receptionist to join a busy, multi-doctor team. The role is casual (15–20 hours per week) with some Saturdays, offering flexibility to move toward part‑time or full‑time for the right candidate.

As the first point of contact, you will greet patients, manage calls and scheduling, process billings and Medicare transactions, and support clinical staff while ensuring privacy and accuracy in

Qualifications

• At least 1 year previous medical or healthcare reception experience.
• Friendly, reliable and professional demeanor.
• Strong multitasking and communication skills.
• Knowledge of Medicare and private billing system (advantage).
• Experience with busy front-desk environments.

Responsibilities

• Greeting and assisting patients.
• Managing phone calls and the appointment book.
• Processing private billings, Medicare, DVA and Tyro transactions.
• Maintaining accurate records and ensuring privacy compliance.
• Supporting doctors, nurses and the reception team.

Skills

Multitasking

Communication

Customer service

Medicare knowledge

Best Practice software

Tools

Best Practice software

Job description

Holland Park Family Medical Practice in Holland Park West, QLD, is seeking a warm and motivated Medical Receptionist to join a busy, multi-doctor team. The role is casual (15–20 hours per week) with some Saturdays, offering flexibility to move toward part‑time or full‑time for the right candidate.

As the first point of contact, you will greet patients, manage calls and scheduling, process billings and Medicare transactions, and support clinical staff while ensuring privacy and accuracy in