Weekend Medical Receptionist — Friendly Front Desk Pro

Hargreavestmedical; Greater Bendigo; Vor Ort; AUD 34.000 - 44.000; Teilzeit

Zusammenfassung

Hargreaves St Medical Practice is seeking a friendly, reliable casual receptionist to join our front-desk team for weekend rosters. The role is ideal for someone seeking flexible weekend work in a busy, non-corporate local practice.

You will greet patients, manage a multi-line phone system, book and adjust appointments, and handle billing with Medicare, DVA, HICAPS and private charges. Full training and ongoing admin support are provided.

Qualifikationen

• Previous reception or customer service experience — medical reception highly regarded, but not essential.
• A calm, friendly and professional phone manner.
• Comfortable working independently during weekend shifts.
• Strong attention to detail and the ability to multitask.
• Availability every Saturday and Sunday.
• Familiarity with Best Practice software is an advantage, though full training is provided.
• Friendly, non-corporate, well-established local practice.
• Full training and support from an experienced admin team.

Aufgaben

• Greeting patients and visitors warmly on arrival.
• Answering and managing a busy multi-line phone system.
• Scheduling, confirming and rescheduling patient appointments.
• Processing Medicare, DVA, HICAPS and private billing at reception.
• Managing patient records and updating details in our practice software.
• Handling script and results enquiries in line with practice protocol.
• Maintaining a clean, organised and welcoming reception and waiting area.
• Liaising with GPs, nurses and allied health staff throughout the shift.

Kenntnisse

Reception experience

Customer service

Phone etiquette

Attention to detail

Tools

Best Practice software

Jobbeschreibung

Hargreaves St Medical Practice is seeking a friendly, reliable casual receptionist to join our front-desk team for weekend rosters. The role is ideal for someone seeking flexible weekend work in a busy, non-corporate local practice.

You will greet patients, manage a multi-line phone system, book and adjust appointments, and handle billing with Medicare, DVA, HICAPS and private charges. Full training and ongoing admin support are provided.