Senior Medical Receptionist: Casual (15-20 Hrs Per Week plus some Saturdays)

Holland Park Family Medical Practice; Brisbane; On-site; AUD 30,000 - 41,000; Part time

Job summary

Holland Park Family Medical Practice in Holland Park West, QLD, is seeking a warm and motivated Medical Receptionist to join a busy, multi-doctor team. The role is casual (15–20 hours per week) with some Saturdays, offering flexibility to move toward part‑time or full‑time for the right candidate.

As the first point of contact, you will greet patients, manage calls and scheduling, process billings and Medicare transactions, and support clinical staff while ensuring privacy and accuracy in

Qualifications

• At least 1 year previous medical or healthcare reception experience.
• Friendly, reliable and professional demeanor.
• Strong multitasking and communication skills.
• Knowledge of Medicare and private billing system (advantage).
• Experience with busy front-desk environments.

Responsibilities

• Greeting and assisting patients.
• Managing phone calls and the appointment book.
• Processing private billings, Medicare, DVA and Tyro transactions.
• Maintaining accurate records and ensuring privacy compliance.
• Supporting doctors, nurses and the reception team.

Skills

Multitasking

Communication

Customer service

Medicare knowledge

Best Practice software

Tools

Best Practice software

Job description

Senior Medical Receptionist: Casual (15-20 Hrs Per Week plus some Saturdays)

Holland Park Family Medical Practice – Holland Park West QLD

Join a thriving mixed billing community practice. Accredited with 10 doctors, we share a vision of professional excellent healthcare.

We are seeking a warm and motivated Medical Receptionist to become part of our caring, high-performing team.

This is a great opportunity to join a well established, multi-doctor practice known for its exceptional patient care, team culture and long standing presence in the Holland Park community.

Why Join Us?

Flexible casual hours, approximately 15-20 hours (plus some Saturdays). Possibility of moving to part time or full time.

Supportive and friendly team environment

About the Role

As the first point of call, you'll create a positive experience for the patients while keeping the running smoothly. This is a fast paced role requiring strong organisation, communication and attention to detail.

Must be available for 7.30am opening shifts and 7.30pm late closing shift.

Key tasks include:

• Greeting and assisting patients
• Managing phone calls and appointment book
• Processing private billings, Medicare, DVA and Tyro transactions
• Maintaining accurate records and ensuring privacy compliance
• Supporting doctors, nurses and the reception team

About You

At least 1 year previous medical or healthcare reception experience required

Friendly, reliable, and professional

Strong multitasking and communication skills

Knowledge of Best Practice software (preferred)

Understanding Medicare and private billing system

We pride ourselves on high quality services which is supported by well established policy, procedures and protocols that meet accreditation. If you have high quality attributes and would like to work in a fast paced environment.

Only successful applicants will be contacted.