Senior Medical Receptionist/2IC

IMMEX; Sydney; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Supportive team environment

Leadership development

Flexible work arrangements

Meaningful role in patient care

Résumé du poste

IMMEX GP practice in Sydney is seeking an experienced Senior Medical Receptionist/2IC to support the day-to-day operation of the practice, lead the reception team, and assist with RACGP accreditation activities.

You will handle appointments, billing, and patient inquiries while mentoring staff and ensuring a high standard of patient service. The role includes acting as the senior administrative contact when the Practice Manager is absent and contributing to quality improvements.

Qualifications

• Proven experience in senior reception roles within GP practices.
• Strong knowledge of Medicare billing and claiming.
• Experience with Best Practice or Medical Director software.
• Familiarity with RACGP accreditation standards.
• Excellent leadership and communication skills.

Responsabilités

• Senior reception duties including appointments, billing, and patient enquiries.
• Supporting and mentoring reception staff.
• Assisting with RACGP accreditation and quality improvement activities.
• Maintaining policies, procedures, and compliance records.
• Acting as the senior administrative contact in the absence of the Practice Manager.

Connaissances

Leadership

Medicare billing knowledge

Communication

Organisational skills

Outils

Best Practice

Medical Director

Description du poste

We are seeking an experienced and motivated Senior Medical Receptionist/2IC to join our friendly GP practice.

Working closely with the Practice Manager, you will support the day-to-day running of the practice, provide leadership to the reception team, assist with RACGP accreditation activities, and ensure a high standard of patient service.

Key Responsibilities:

• Senior reception duties including appointments, billing, and patient enquiries
• Supporting and mentoring reception staff
• Assisting with RACGP accreditation and quality improvement activities
• Maintaining policies, procedures, and compliance records
• Acting as the senior administrative contact in the absence of the Practice Manager

About You:

• Sound knowledge of Medicare billing and claiming
• Experience with Best Practice, Medical Director, or similar software
• Understanding of RACGP Accreditation Standards
• Strong organisational, communication, and leadership skills
• Professional, reliable, and patient-focused

What We Offer:

• Supportive team environment
• Opportunity to develop leadership skills
• Flexible work arrangements for the right candidate
• Meaningful role contributing to quality patient care