Senior Medical Receptionist & 2IC — Flexible Hours

IMMEX; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive team environment

Leadership development

Flexible work arrangements

Meaningful role in patient care

Job summary

IMMEX GP practice in Sydney is seeking an experienced Senior Medical Receptionist/2IC to support the day-to-day operation of the practice, lead the reception team, and assist with RACGP accreditation activities.

You will handle appointments, billing, and patient inquiries while mentoring staff and ensuring a high standard of patient service. The role includes acting as the senior administrative contact when the Practice Manager is absent and contributing to quality improvements.

Qualifications

• Proven experience in senior reception roles within GP practices.
• Strong knowledge of Medicare billing and claiming.
• Experience with Best Practice or Medical Director software.
• Familiarity with RACGP accreditation standards.
• Excellent leadership and communication skills.

Responsibilities

• Senior reception duties including appointments, billing, and patient enquiries.
• Supporting and mentoring reception staff.
• Assisting with RACGP accreditation and quality improvement activities.
• Maintaining policies, procedures, and compliance records.
• Acting as the senior administrative contact in the absence of the Practice Manager.

Skills

Leadership

Medicare billing knowledge

Communication

Organisational skills

Tools

Best Practice

Medical Director

Job description

IMMEX GP practice in Sydney is seeking an experienced Senior Medical Receptionist/2IC to support the day-to-day operation of the practice, lead the reception team, and assist with RACGP accreditation activities.

You will handle appointments, billing, and patient inquiries while mentoring staff and ensuring a high standard of patient service. The role includes acting as the senior administrative contact when the Practice Manager is absent and contributing to quality improvements.