Senior Medical Device Field Engineer & Global Training Lead

Healthcare Professionals Group; Sydney; Presencial; AUD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Healthcare Professionals Group is seeking a Senior Technical Service Engineer to join the Customer Support and Technical Services team in Sydney. The role emphasizes hands-on installation, troubleshooting, and technical training for a new medical device, supporting regional service teams across Australia, Europe and the US.

You will collaborate with R&D, design and manufacturing engineers to develop practical technical solutions, maintain service documentation, and coordinate international

Formación

• Requires degree in Biomedical, Mechatronics, Electronics, Mechanical Engineering or related discipline.
• Strong experience in technical service engineering, field service or technical support.
• Hands-on experience with installation, fault diagnosis, troubleshooting and repair.

Responsabilidades

• Take ownership of installation requirements, processes and work instructions for a new medical device.
• Provide advanced troubleshooting and escalation support to global service teams.
• Investigate complex faults, perform hands-on testing and identify root causes.

Conocimientos

Hands-on troubleshooting

Field service experience

Technical documentation

Cross-functional collaboration

Installation and commissioning

Educación

Biomedical/Mechatronics/Electrical/Mechanical Engineering degree

Descripción del empleo

Healthcare Professionals Group is seeking a Senior Technical Service Engineer to join the Customer Support and Technical Services team in Sydney. The role emphasizes hands-on installation, troubleshooting, and technical training for a new medical device, supporting regional service teams across Australia, Europe and the US.

You will collaborate with R&D, design and manufacturing engineers to develop practical technical solutions, maintain service documentation, and coordinate international