Lead Medical Device Field Engineer

ZOLL Medical Corporation; St Leonards; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

A global leader in medical technology is looking for a Technical Services Engineer to manage technical service functions for products across Australia and New Zealand. The role involves maintaining medical devices, ensuring compliance with service level agreements, and delivering high customer satisfaction. Candidates should have a bachelor's degree in biomedical engineering and significant experience in the medical device field, preferably with defibrillators and monitors. The job offers a hybrid work model with travel requirements.

Qualifications

• Minimum of 5 years of experience in technical service or support within the medical device industry.
• At least 2 years in a supervisory or leadership capacity.
• Strong experience in maintenance and support of complex medical devices.

Responsibilities

• Ensure effective execution of technical service functions for ZOLL Medical products.
• Conduct repair and preventive maintenance of medical devices.
• Develop and maintain strong relationships with customers and stakeholders.

Skills

Technical expertise in medical devices

Leadership and team management

Troubleshooting and problem-solving

Excellent communication skills

Project management

Education

Bachelor’s degree in biomedical engineering or related field

Tools

Microsoft Office Suite

Inventory management systems

Job description

A global leader in medical technology is looking for a Technical Services Engineer to manage technical service functions for products across Australia and New Zealand. The role involves maintaining medical devices, ensuring compliance with service level agreements, and delivering high customer satisfaction. Candidates should have a bachelor's degree in biomedical engineering and significant experience in the medical device field, preferably with defibrillators and monitors. The job offers a hybrid work model with travel requirements.