Senior International Student Success Lead (Hybrid)

Deakin Alumni; Melbourne; Hybrid; AUD 100,000 - 108,000; Full time

Benefits offered by this job

On-site childcare

Flexible working arrangements

Extended parental leave

Staff discounts

Job summary

Deakin University is seeking a Senior International Student Support Officer to join the International Student Support team at the Melbourne Burwood Campus. The role focuses on advice, welfare and academic progress for international students under ESOS/Code standards, with a commitment to safety and wellbeing.

The position is full-time and fixed-term until January 2028, with hybrid work arrangements. The university offers extensive benefits, development opportunities, and a diverse, inclusive

Qualifications

• Experience providing professional advice to students or stakeholders.
• Ability to manage competing priorities in a complex environment.
• Strong analytical and problem-solving capability with data interpretation.
• Sound knowledge of ESOS Act 2018 and Victorian Child Safe Standards.
• Experience delivering services to international students or similar populations.

Responsibilities

• Plan and prioritise work and critical activities for international student support.
• Analyse information from multiple sources to distill key issues for decision-making.
• Build productive stakeholder relationships and communicate clearly.
• Contribute to planning, implementation and evaluation of services for international students.
• Participate in pre-departure orientation and intercultural engagement initiatives.

Skills

Analytical capability

Professional advisory experience

ESOS Act knowledge

Stakeholder relations

Education

Degree with relevant experience

Job description

Deakin University is seeking a Senior International Student Support Officer to join the International Student Support team at the Melbourne Burwood Campus. The role focuses on advice, welfare and academic progress for international students under ESOS/Code standards, with a commitment to safety and wellbeing.

The position is full-time and fixed-term until January 2028, with hybrid work arrangements. The university offers extensive benefits, development opportunities, and a diverse, inclusive