Senior International Student Support Lead (Hybrid)

Deakin University; Melbourne; Híbrido; AUD 85.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site childcare

Gyms

Medical centres

Cafes

Accessible public transport

Parking

Flexible working arrangements

Generous leave entitlements incl. a)

Staff discounts

Health and wellbeing services

Professional development opportunities

Inclusive culture

Descripción de la vacante

Deakin University, based in Melbourne, is seeking a Senior International Student Support Officer to lead the International Student Support team in delivering advice, wellbeing and academic progress support for international students. The role operates on a hybrid basis at the Melbourne Burwood Campus and is full-time and fixed-term until January 2028.

The successful candidate will engage in planning and evaluation of services, manage complex enquiries, build stakeholder relationships, and

Formación

• Degree with subsequent relevant experience; or extensive experience and specialist knowledge; or equivalent combination of experience and/or education/training
• Experience providing professional advice and delivering outcomes
• Ability to manage competing priorities
• Strong analytical and problem‑solving capability
• Sound knowledge of ESOS Act 2018 and Victorian Child Safe Standards and Australia Awards policies

Responsabilidades

• Plan and prioritise work and critical activities, recognising barriers and identifying effective ways to address them while evaluating progress and adjusting approach
• Analyse information from a range of sources and distil key issues to support decision‑making
• Build productive stakeholder relationships and communicate with confidence and clarity
• Contribute to the planning, implementation and evaluation of services and programs to enhance the international student experience throughout their lifecycle with the University
• Contribute in pre-departure orientation sessions and assists in delivering integrated orientation and engagement initiatives and programs, with a focus on intercultural engagement

Conocimientos

Analytical thinking

Prioritisation

Professional advisory

Educación

Degree or equivalent experience

Descripción del empleo

Deakin University, based in Melbourne, is seeking a Senior International Student Support Officer to lead the International Student Support team in delivering advice, wellbeing and academic progress support for international students. The role operates on a hybrid basis at the Melbourne Burwood Campus and is full-time and fixed-term until January 2028.

The successful candidate will engage in planning and evaluation of services, manage complex enquiries, build stakeholder relationships, and