Senior Instructional Designer – Hybrid Learning Leader

NSW Department of Customer Service; Parramatta; Hybrid; AUD 120,000 - 147,000; Full time

Job summary

NSW Department of Customer Service – Parramatta NSW seeks an experienced Senior Instructional Designer to lead design and development of high-quality learning solutions that build capability across SafeWork NSW. You will translate regulatory content into practical learning experiences and deliver resources across blended and digital formats.

The role requires tertiary qualifications in instructional design/education and a Certificate IV in Training and Assessment, with a track record in

Qualifications

• Tertiary qualifications in instructional design, education and/or demonstrated equivalent professional experience.
• Certificate IV in Training and Assessment (TAE40122 or equivalent).
• Demonstrated experience in instructional design, learning and development or vocational education and training.
• Strong experience designing and developing engaging learning resources and assessment materials.
• Experience developing blended and digital learning using contemporary learning technologies and authoring tools.
• Sound knowledge of adult learning principles and competency-based training.
• Strong stakeholder engagement skills and demonstrated experience working with subject matter experts to translate complex information into effective learning.
• Strong communication, analytical and project management skills.
• A focus on quality, accessibility and continuous improvement in learning design.

Responsibilities

• Design and develop high-quality learning resources, assessment tools and training programs across accredited and non-accredited learning.
• Work closely with subject matter experts and operational stakeholders to translate technical and regulatory content into practical, engaging learning experiences.
• Develop a range of contemporary learning materials, including facilitator and learner resources, e-learning, assessments and workplace learning activities.
• Apply adult learning and instructional design principles to create blended learning solutions that meet different learner and operational needs.
• Review and improve learning and assessment resources using feedback, evaluation and learning data.
• Provide expert advice on instructional design, learning approaches and contemporary learning solutions.

Skills

Instructional design

Adult learning

Stakeholder engagement

Project management

Communication

Analytical

Blended learning

Authoring tools

Education

Tertiary qualifications in instructional design/education

Certificate IV in Training and Assessment (TAE40122)

Tools

Authoring tools

Job description

NSW Department of Customer Service – Parramatta NSW seeks an experienced Senior Instructional Designer to lead design and development of high-quality learning solutions that build capability across SafeWork NSW. You will translate regulatory content into practical learning experiences and deliver resources across blended and digital formats.

The role requires tertiary qualifications in instructional design/education and a Certificate IV in Training and Assessment, with a track record in