Senior Instructional Designer

NSW Department of Customer Service; Parramatta; Hybrid; AUD 120,000 - 147,000; Full time

Job summary

NSW Department of Customer Service – Parramatta NSW seeks an experienced Senior Instructional Designer to lead design and development of high-quality learning solutions that build capability across SafeWork NSW. You will translate regulatory content into practical learning experiences and deliver resources across blended and digital formats.

The role requires tertiary qualifications in instructional design/education and a Certificate IV in Training and Assessment, with a track record in

Qualifications

• Tertiary qualifications in instructional design, education and/or demonstrated equivalent professional experience.
• Certificate IV in Training and Assessment (TAE40122 or equivalent).
• Demonstrated experience in instructional design, learning and development or vocational education and training.
• Strong experience designing and developing engaging learning resources and assessment materials.
• Experience developing blended and digital learning using contemporary learning technologies and authoring tools.
• Sound knowledge of adult learning principles and competency-based training.
• Strong stakeholder engagement skills and demonstrated experience working with subject matter experts to translate complex information into effective learning.
• Strong communication, analytical and project management skills.
• A focus on quality, accessibility and continuous improvement in learning design.

Responsibilities

• Design and develop high-quality learning resources, assessment tools and training programs across accredited and non-accredited learning.
• Work closely with subject matter experts and operational stakeholders to translate technical and regulatory content into practical, engaging learning experiences.
• Develop a range of contemporary learning materials, including facilitator and learner resources, e-learning, assessments and workplace learning activities.
• Apply adult learning and instructional design principles to create blended learning solutions that meet different learner and operational needs.
• Review and improve learning and assessment resources using feedback, evaluation and learning data.
• Provide expert advice on instructional design, learning approaches and contemporary learning solutions.

Skills

Instructional design

Adult learning

Stakeholder engagement

Project management

Communication

Analytical

Blended learning

Authoring tools

Education

Tertiary qualifications in instructional design/education

Certificate IV in Training and Assessment (TAE40122)

Tools

Authoring tools

Job description

NSW Department of Customer Service – Parramatta NSW

• Clerk Grade 9/10 Salary starts at $133,348 plus Super
• Ongoing/full time - Gosford, Parramatta or Sydney (Hybrid)

We are seeking an experienced and strategic Senior Instructional Designer to lead the design and development of high-quality learning solutions that build capability across SafeWork NSW. This is an exciting opportunity for a learning professional who is passionate about adult learning, contemporary instructional design and creating practical, engaging learning experiences.

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

About the Team

The Inspectorate Capability Development and RTO Services team supports the development of inspector capability through accredited and non-accredited learning and development programs.

The team works with subject matter experts and operational stakeholders to develop practical, contemporary learning solutions that support inspectors to build the knowledge and capability required for their roles.

About the role:

As Senior Instructional Designer, you will:

• Design and develop high-quality learning resources, assessment tools and training programs across accredited and non-accredited learning.
• Work closely with subject matter experts and operational stakeholders to translate technical and regulatory content into practical, engaging learning experiences.
• Develop a range of contemporary learning materials, including facilitator and learner resources, e-learning, assessments and workplace learning activities.
• Apply adult learning and instructional design principles to create blended learning solutions that meet different learner and operational needs.
• Review and improve learning and assessment resources using feedback, evaluation and learning data.
• Provide expert advice on instructional design, learning approaches and contemporary learning solutions.

About You:

To be successful in this role, you will:

• Tertiary qualifications in instructional design, education and/or demonstrated equivalent professional experience.
• Certificate IV in Training and Assessment (TAE40122 or equivalent).
• Demonstrated experience in instructional design, learning and development or vocational education and training.
• Strong experience designing and developing engaging learning resources and assessment materials.
• Experience developing blended and digital learning using contemporary learning technologies and authoring tools.
• Sound knowledge of adult learning principles and competency-based training.
• Strong stakeholder engagement skills and demonstrated experience working with subject matter experts to translate complex information into effective learning.
• Strong communication, analytical and project management skills.
• A focus on quality, accessibility and continuous improvement in learning design.

Experience working within an RTO or developing accredited learning and assessment resources would be highly regarded.

If you have specific questions about the role, please contact the Rachel Pirc, Manager Inspectorate Capability Development and RTO Services via email at ***********@safework.nsw.gov.au

For enquiries relating to the recruitment process, please contact Narelle Reynolds, Talent Advisor at ***************@safework.nsw.gov.au

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Narelle Reynolds, Talent Advisor at ***************@safework.nsw.gov.au

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.