Hybrid Instructional Designer – Community Services

MedHealth; Melbourne; Hybrid; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid Working Arrangements

Wellbeing initiatives & EAP

Salary packaging & extra leave

Job summary

atWork Australia is seeking an experienced instructional design professional for a 6-month project to create Community Services based learning programs for frontline employment services teams. This role focuses on designing learning solutions, developing content, and collaborating with internal and external experts to build capability.

You will design programs across modalities, translate complex information into practical learning, and ensure timely delivery while supporting LMS administration

Qualifications

• Significant instructional design experience across all learning modalities.
• Commercially minded, designing learning solutions aligned to business needs.
• Strong project and stakeholder management skills with ability to influence outcomes.
• Analytical and solutions-focused, using data to identify capability gaps.
• Engaging facilitator for virtual and face-to-face learning.

Responsibilities

• Design and develop engaging learning programs across multiple learning modalities.
• Partner with subject matter experts and leaders to translate complex information into practical learning solutions.
• Research and source external learning programs and providers to meet learning needs.
• Manage multiple learning projects, delivering outcomes on time and within scope.
• Monitor learning effectiveness, completion rates and feedback to drive improvements.
• Support LMS administration, ensuring compliance and mandatory training requirements are met.
• Facilitate engaging training programs for diverse audiences across Australia.

Skills

Instructional design

Project management

Stakeholder management

Analytical thinking

Facilitation (virtual)

Tools

LMS administration

Content development tools

Job description

atWork Australia is seeking an experienced instructional design professional for a 6-month project to create Community Services based learning programs for frontline employment services teams. This role focuses on designing learning solutions, developing content, and collaborating with internal and external experts to build capability.

You will design programs across modalities, translate complex information into practical learning, and ensure timely delivery while supporting LMS administration