Senior Front of House Administrator

Work Initiatives; Ryde; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Broad hands-on role with variety

Fast-paced, collaborative environment

Potential for 1 day WFH

Job summary

Work Initiatives is seeking a proactive receptionist/administration professional for an in‑office role in New South Wales, Ryde. You’ll greet visitors, field inquiries, and maintain a polished reception and workspace while supporting travel, HR and procurement tasks.

The role requires strong organisational skills, attention to detail, and a team‑oriented mindset to thrive in a busy construction environment.

Qualifications

• Previous experience in a reception, office coordination, administration or hospitality role within a busy environment.
• Ability to welcome visitors and handle inquiries with a professional demeanour.
• Strong organisational skills and attention to detail in a fast-paced setting.

Responsibilities

• Manage front-of-house reception, welcoming visitors, clients, staff and suppliers.
• Answer and direct incoming calls, emails and general enquiries.
• Maintain a professional and organised reception area, kitchen and shared office spaces.
• Coordinate office supplies, stationery, pantry orders and supplier arrangements.
• Manage incoming and outgoing mail, couriers and general correspondence.
• Coordinate domestic and international travel bookings, including flights, accommodation and vehicle hire.
• Arrange workforce travel and accommodation in collaboration with various teams.
• Provide general administrative support to wider teams, including filing and document management.
• Assist with vendor onboarding, supplier payments and purchase order administration.
• Manage workplace access passes and liaise with IT and building management.
• Coordinate internal and external training bookings, attendance records and certificate management.
• Assist with employee onboarding, inductions, compliance documentation and mobilisation requirements.
• Provide ad hoc HR and administrative support to the wider business.
• Support the Office Manager and management team with general operational and administrative requirements

Skills

Reception front-of-house

Administration

Microsoft Office

Time management

Customer service

Education

Experience in reception/administration

Tools

Microsoft Office suite

Job description

Our client is an organisation operating within the construction industry, known for delivering complex projects across a variety of environments. With a strong reputation for quality, safety and innovation, they offer a collaborative and fast-paced workplace.

The role:

• Manage front-of-house reception, welcoming visitors, clients, staff and suppliers.
• Answer and direct incoming calls, emails and general enquiries.
• Maintain a professional and organised reception area, kitchen and shared office spaces.
• Coordinate office supplies, stationery, pantry orders and supplier arrangements.
• Manage incoming and outgoing mail, couriers and general correspondence.
• Coordinate domestic and international travel bookings, including flights, accommodation and vehicle hire.
• Arrange workforce travel and accommodation in collaboration with various teams.
• Provide general administrative support to wider teams, including filing and document management.
• Assist with vendor onboarding, supplier payments and purchase order administration.
• Manage workplace access passes and liaise with IT and building management.
• Coordinate internal and external training bookings, attendance records and certificate management.
• Assist with employee onboarding, inductions, compliance documentation and mobilisation requirements.
• Provide ad hoc HR and administrative support to the wider business.
• Support the Office Manager and management team with general operational and administrative requirements

About you:

To be successful in this role, you will have:

• Previous experience in a reception, office coordination, administration or hospitality role within a busy environment.
• A warm, approachable and professional manner, with a natural ability to build rapport with people at all levels of the business.
• Highly organised, proactive and adaptable, with the ability to manage competing priorities and respond to changing requirements.
• A strong team player who enjoys supporting others and takes pride in contributing to a positive workplace environment.
• A hands-on attitude and willingness to roll up your sleeves and assist wherever needed.
• Strong attention to detail and the ability to manage administrative tasks accurately and efficiently.
• Excellent time management skills, with the ability to work autonomously and take ownership of responsibilities.
• A solutions-focused mindset, demonstrating initiative and sound judgement when managing day-to-day challenges.
• Comfortable handling confidential and sensitive information with discretion and professionalism.
• Experience coordinating travel, events, training or HR administration would be highly regarded.
• Confident using Microsoft Office and comfortable learning internal systems and processes.

What's on offer:

• Broad and hands-on role with variety and autonomy
• Fast-paced, collaborative and supportive environment
• Potential for 1x day WFH for the right candidate

Reference Number:06800-0013535075

This is an in office position.