Senior Field Engineer (Level 2/3) - Onsite in Sydney

NT Partners; Geehi; Vor Ort; AUD 90.000 - 110.000; Vollzeit

Zusammenfassung

NT Partners in Sydney is seeking a Level 2/3 Field Engineer to be the face of our managed services team at client sites. You’ll be on site, fixing issues, running maintenance and delivering small projects, backed by a service desk, systems engineers and a project team.

Attend scheduled site visits, diagnose issues through to resolution, support workstations, servers, networks, storage, cloud and mobility, and travel to client sites regularly. You must have PR/Citizenship to be considered.

Qualifikationen

• Experience with Windows, M365, Teams, peripherals, and mobile devices.
• Knowledge of Entra ID, Intune and device management.
• Experience with Windows Server, Active Directory, virtualization and backup.
• Experience installing and supporting switches, firewalls, APs and rack hardware.
• Strong networking fundamentals: TCP/IP, DNS, DHCP, VPNs, routing, VLANs and wireless.
• Experience with onsite hardware upgrades or small deployments, including testing, documentation and handover.

Aufgaben

• Attend scheduled and ad hoc site visits, diagnose issues and own them through to resolution or escalation.
• Support workstations, mobile devices, meeting rooms, servers, storage, cloud and network infrastructure.
• Look after key accounts onsite and build relationships with clients.
• Run preventative maintenance using checklists across devices, server rooms, racks, networks and wireless, and document findings.
• Deliver small projects such as workstation rollouts, hardware refreshes, network equipment replacements, wireless deployments and office moves.
• Act as onsite implementation resource on larger projects, working with the Project Engineer.

Kenntnisse

Windows troubleshooting

Microsoft 365

MS Teams

iOS & Android devices

Entra ID

Intune

Device management

Windows Server

Active Directory

Virtualisation

Backup

Networking fundamentals

Switches

Firewalls

Wireless access points

Rack-mounted hardware

DNS/DHCP

VPNs

Onsite deployments

Driver's licence

Clear communication

Jobbeschreibung

NT Partners in Sydney is seeking a Level 2/3 Field Engineer to be the face of our managed services team at client sites. You’ll be on site, fixing issues, running maintenance and delivering small projects, backed by a service desk, systems engineers and a project team.

Attend scheduled site visits, diagnose issues through to resolution, support workstations, servers, networks, storage, cloud and mobility, and travel to client sites regularly. You must have PR/Citizenship to be considered.